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Firebase Logo Award Winner Product Badge
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Firebase

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Firebase
8.2 /10

What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details


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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

2% Negative
9% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 81

API Framework

85

Analytics and Reporting

84

Data Analysis and Survey Function

82

Conversion Analysis

81

Marketing Analytics

81

Device and Browser Analytics

81

Data Management

80

Data Warehousing

80

Audience Segmentation

79

Mobile Functionality

78

Data Integrity

78

Vendor Capability Ratings

Average 79

Business Value Created

82

Ease of Customization

82

Usability and Intuitiveness

80

Quality of Features

80

Ease of Data Integration

79

Ease of Implementation

79

Breadth of Features

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

76

Ease of IT Administration

76

Vendor Support

76

Firebase Reviews

Harshit A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

One Stop Shop for almost all web & app dev needs.

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Google Firebase acts as a one stop shop providing almost all required features for website and mobile application development. It provides Database, Storage, Authentication, AI/ML tools and a lot more at just a single place, which is easy to implement as well.

What is your favorite aspect of this product?

We can easily add dynamic features to our applications using google Firebase, it's easy to use and wide documentation available makes it more accessible.

What do you dislike most about this product?

Everything was really great with Firebase but resources for python Development are very limited yet, which should be increased.

What recommendations would you give to someone considering this product?

It acts as one stop shop for all your business application needs, it's really easy to implement. Whether you're a beginner, intermediate or advanced it will work best for you. And it's NO-SQL database is really helpful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jacob T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Firebase - your base to create the software

Likeliness to Recommend

8 /10

What differentiates Firebase from other similar products?

It one of the best Baas tool, Where its an one stop solution to all our web and mobile developer needs from Hosting to Cloud storage

What is your favorite aspect of this product?

Its the only Baas where we will have the cloud storage inbuild and we need not have to rely on different tools

What do you dislike most about this product?

The price point is very high compare to other Baas in the market,

What recommendations would you give to someone considering this product?

If you have a good budget and you need everything you need in one place then you can go for it

Pros

  • Helps Innovate
  • Performance Enhancing
  • Fair
  • Altruistic

Cons

  • Less Caring
  • Less Efficient Service
  • Less Effective Service

Adebayo F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Powerful and Developer-Friendly

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Firebase stands out from other backend platforms thanks to its deep integration with Google services, real-time capabilities (like Firestore and Realtime Database), seamless cross-platform SDKs, and a unified suite that covers everything from hosting and authentication to analytics and machine learning—all without needing to manage infrastructure.

What is your favorite aspect of this product?

-Data is reflected in realtime, no delay at at all -Provides SDK for user authentication & session managment -Easy configuration with mobile apps and webapp -Easy to integrate with other GCP products & services -Provides backend as a Service

What do you dislike most about this product?

-Only thing I do not like is the pricing. I think pricing can be more competitive as right now its bit high

What recommendations would you give to someone considering this product?

If you're considering Firebase, start small and take advantage of its integrated tools like Authentication and Firestore to rapidly prototype—just be mindful of pricing as you scale, learn how security rules work early on, and evaluate whether its serverless model fits your app's complexity and future needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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