What is FigJam?
FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FigJam?
Pros
- Continually Improving Product
- Enables Productivity
- Respectful
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Role-Based Access
Sticky Notes
Annotation
Screen Sharing
Multimedia Content
Record, Save, and Export Canvases
Integration with Meeting Solutions
Surveys and Polling
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
FigJam Reviews
Esther M.
- Role: Industry Specific Role
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2022
There are better solutions out there
Likeliness to Recommend
What differentiates FigJam from other similar products?
There's nothing really that standout about FigJam. Competitors have better features and better experiences in my opinion.
What is your favorite aspect of this product?
I would say the fact that FigJam is integrated with FIgma. But this product to me is just underwhelming.
What do you dislike most about this product?
FigJam for me has missed the mark with this product. I feel like they could have invested early on by doing some pilot testing with Figma users to even know if we wanted this product at all. The competition is so much better.
What recommendations would you give to someone considering this product?
Just kill this software. I would benefit more from Figma if they focused on creating more usability testing from their product rather than a collaborative platform.
Pros
- Continually Improving Product
- Enables Productivity
- Helps Innovate
- Reliable
Soham M.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Best mindmapping tool
Likeliness to Recommend
What differentiates FigJam from other similar products?
User experience is amazing considering any other competitors.
What is your favorite aspect of this product?
Ease of using the product
What do you dislike most about this product?
Nothing at all.
What recommendations would you give to someone considering this product?
Just use it, there is no learning curve. use itt like a pro from day 1.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abdulloh C.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2022
Great product, albeit a bit pricey
Likeliness to Recommend
What differentiates FigJam from other similar products?
Pools of talent familiar with the tools is great here in Indonesia. Usage as rapid prototyping tools is easy and informative
What is your favorite aspect of this product?
Prototyping tools, ease to annotate designer about UX decisions and such. The interactiveness that can be made by UXD from design phase is very good.
What do you dislike most about this product?
The price and the heavy load.
What recommendations would you give to someone considering this product?
We use this since the talent pool have good confidence in using Figma. That might differ from your area. Overall other similar tools provide similar features. When working in the same company it is worth it to invest in creating reusable company design component to hasten design and development processes.
Pros
- Reliable
- Includes Product Enhancements
- Helps Innovate
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring