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FacilityOS

FacilityOS

Composite Score
8.5 /10
CX Score
8.6 /10
Category
FacilityOS
8.5 /10

What is FacilityOS?

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact.

Company Details


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Awards & Recognition

FacilityOS won the following awards in the Visitor Management category

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FacilityOS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FacilityOS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

3
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FacilityOS?

5% Negative
5% Neutral
90% Positive

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Respectful

Feature Ratings

Average 88

Electronic Signatures

91

Badge Printing

90

Real-Time Alerts and Notifications

90

Dashboards, Analytics and Reporting

88

Mobile

88

Registration Management

86

API Integration

84

Visitor Authentication and Monitoring

84

Vendor Capability Ratings

Average 85

Breadth of Features

87

Usability and Intuitiveness

87

Ease of Implementation

87

Quality of Features

86

Ease of Customization

86

Ease of Data Integration

86

Vendor Support

85

Business Value Created

83

Ease of IT Administration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

FacilityOS Reviews

Todd C.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Great product that saves you and the company time!

Likeliness to Recommend

10 /10

What differentiates FacilityOS from other similar products?

Love the evacuation feature and the touchless registration. great features!

What is your favorite aspect of this product?

The ability to have company policies and announcements loaded for visitors to acknowledge.

What do you dislike most about this product?

Nothing. There is nothing that I can think of that I do not like about iLobby.

What recommendations would you give to someone considering this product?

get it! iLobby is a great addition to any company for visitor and vendor management.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Good at automating parts of visitor management.

Likeliness to Recommend

7 /10

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Reliable
  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Good support, easy to customize and use!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular FacilityOS Comparisons

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