Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Expensify Logo Award Winner Product Badge
Expensify Logo Award Winner Product Badge
Expensify

Expensify

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Expensify
8.1 /10

What is Expensify?

Expensify helps more than 15 million people around the world track expenses, reimburse employees, manage corporate cards, send invoices, pay bills, and book travel. All at the speed of chat.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Expensify won the following awards in the Expense Management category

Filter By

Expensify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Expensify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Expensify?

5% Negative
8% Neutral
87% Positive

Pros

  • Fair
  • Transparent
  • Altruistic
  • Security Protects

Feature Ratings

Average 86

Receipt Image Submission

88

Expense Itemization

88

Expense Detail Tracking

87

Optical Character Recognition

87

Expense Policy Aware

85

Approval Workflow

85

Desktop Browser Support

84

Mobile App or Mobile Browser Support

84

Multi Currency

83

Single Sign-On (SSO)

82

Travel Profile

79

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

87

Breadth of Features

86

Ease of Implementation

86

Quality of Features

85

Ease of IT Administration

83

Ease of Customization

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Ease of Data Integration

80

Expensify Videos

Expensify Reviews

Taylor D.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use, great app

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

It’s incredibly easy to use, the app is very efficient and intuitive, and the leadership looks for ways to be inclusive and culturally sensitive.

What is your favorite aspect of this product?

The app made updating receipts on the go efficient and easy. It’s helpful to jump back and forth between the app and desktop, and the ability to split expenses is very convenient.

What do you dislike most about this product?

Sometimes switching currencies could get confusing and mess with account balances. Also, the approval process could get stuck, but that’s more on our internal approvers rather than Expensify.

What recommendations would you give to someone considering this product?

It’s easy to integrate across the organization, very helpful for budgeting and expenses, and customizable to the individual and organizational needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Uma S.

  • Role: Finance
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Features are robust and pricing is very affordable

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

Expensify helps the business accelerate growth and to reduce the number of individual systems the business needs to manage financial operations effectively. It enables fast and efficient accounting, whether on-the-go or at a desktop.

What is your favorite aspect of this product?

Expensify is easy to use with its user-friendly and functionality making it easy to keep track of our reports. With Expensify we can import our bank transactions directly to the platform fir transparent expense management.

What do you dislike most about this product?

Not as fully automated as we would like because some of manual data input is required for expense reports. It is worth noting that Expensify integrates with several different software solutions, allowing the company to combine critical applications to save time.

What recommendations would you give to someone considering this product?

Using Expensify is the best way to keep finance simplified, streamlined, and seamless. This way you will be able to keep the business feeling more manageable and organized so you can make the right decisions for your business at the right time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chloe M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Expensify: Automating expense reporting process

Likeliness to Recommend

9 /10

What differentiates Expensify from other similar products?

Expensify has credit card integration for automatic expense tracking.

What is your favorite aspect of this product?

Expensify has reporting and analytics to track expenses and monitor budgets.

What do you dislike most about this product?

Expensify has limited customization options for reporting and expense categories.

What recommendations would you give to someone considering this product?

One needs to ry the free trial before making a purchase.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Expensify Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171