Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Expensify Logo Award Winner Product Badge
Expensify Logo Award Winner Product Badge
Expensify

Expensify

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Expensify
8.1 /10

What is Expensify?

Expensify helps more than 15 million people around the world track expenses, reimburse employees, manage corporate cards, send invoices, pay bills, and book travel. All at the speed of chat.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Expensify won the following awards in the Expense Management category

Filter By

Expensify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Expensify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Expensify?

5% Negative
8% Neutral
87% Positive

Pros

  • Fair
  • Transparent
  • Altruistic
  • Security Protects

Feature Ratings

Average 86

Receipt Image Submission

88

Expense Itemization

88

Expense Detail Tracking

87

Optical Character Recognition

87

Expense Policy Aware

85

Approval Workflow

85

Desktop Browser Support

84

Mobile App or Mobile Browser Support

84

Multi Currency

83

Single Sign-On (SSO)

82

Travel Profile

79

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

87

Breadth of Features

86

Ease of Implementation

86

Quality of Features

85

Ease of IT Administration

83

Ease of Customization

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Ease of Data Integration

80

Expensify Videos

Expensify Reviews

Ederlyn S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

The expenses interface has multiple categorization

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

Massively user-friendly, even for absolute beginners. The interactive dashboard provides visual representation of numerous expense metrics

What is your favorite aspect of this product?

I can access my expense information directly from my smartphone. The process of recording receipts as expenses is entirely automated.

What do you dislike most about this product?

Its primary focus is expense management, so you may find other key reports you expect are not readily available.

What recommendations would you give to someone considering this product?

For the amount offered with the software, the pricing is highly affordable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dorothy R.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

An automated expense management solution for users

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

This customer service takes a lot of time to respond because it cannot provides the better reporting capabilities. Expensify product has been wonderful for our business companies because it is simple to use and very user friendly software.

What is your favorite aspect of this product?

The one thing that we use this software is that it has the great ability to track our expenses on the move rather than use a more manual process. Expensify application is easy to use and tracks expenses in real time. It also is great for international travel and it can allow to converting currencies for another country.

What do you dislike most about this product?

The one disadvantage about this software is that Expensify software helps us to pay bills and have all our communications in one platform but this product does not allow us to integrate other products at in one time. This customer service is non-existent because there is no phone number that we can call for support our customers and they have an automated program that answers all customer support emails but it takes a long time to get issues resolved.

What recommendations would you give to someone considering this product?

This software helps me keep track of the daily expenses and it helps me import the date and it is really quick and I can keep in order all my accounts. I would like to use Expensify application because it is more convenient way to track our expenses and also allow the best service to our customers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Promod Kr. P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use for the reimbursement process

Likeliness to Recommend

9 /10

What differentiates Expensify from other similar products?

I have been using Expensify for a very long time. The best thing I found about it is the UI. Also, the well and detailed generated document can be sent for reimbursement using Expensify.

What is your favorite aspect of this product?

I have been using Expensify for a long time, and everything seems to be good. It makes the reimbursement process very smooth; the well-generated document can be sent to the finance department with a single click.

What do you dislike most about this product?

I have been using Expensify for a very long time, and everything seems to be good. But I tried downloading the report in the pdf format, and finding the download button took a lot of pain. Hence, Placing the download as pdf button on the listing screen would be great. Review collected by and hosted on G2.com.

What recommendations would you give to someone considering this product?

Awesome Product!

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Most Popular Expensify Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171