
What is Expensify?
Expensify helps more than 15 million people around the world track expenses, reimburse employees, manage corporate cards, send invoices, pay bills, and book travel. All at the speed of chat.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Expensify?
Pros
- Fair
- Transparent
- Altruistic
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Receipt Image Submission
Expense Itemization
Expense Detail Tracking
Optical Character Recognition
Expense Policy Aware
Approval Workflow
Desktop Browser Support
Mobile App or Mobile Browser Support
Multi Currency
Single Sign-On (SSO)
Travel Profile
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Expensify Videos
NewDot Explainer - Full - SRM 4k (1)
Expensify Reviews
Ederlyn S.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Mar 2023
The expenses interface has multiple categorization
Likeliness to Recommend
What differentiates Expensify from other similar products?
Massively user-friendly, even for absolute beginners. The interactive dashboard provides visual representation of numerous expense metrics
What is your favorite aspect of this product?
I can access my expense information directly from my smartphone. The process of recording receipts as expenses is entirely automated.
What do you dislike most about this product?
Its primary focus is expense management, so you may find other key reports you expect are not readily available.
What recommendations would you give to someone considering this product?
For the amount offered with the software, the pricing is highly affordable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Dorothy R.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Feb 2023
An automated expense management solution for users
Likeliness to Recommend
What differentiates Expensify from other similar products?
This customer service takes a lot of time to respond because it cannot provides the better reporting capabilities. Expensify product has been wonderful for our business companies because it is simple to use and very user friendly software.
What is your favorite aspect of this product?
The one thing that we use this software is that it has the great ability to track our expenses on the move rather than use a more manual process. Expensify application is easy to use and tracks expenses in real time. It also is great for international travel and it can allow to converting currencies for another country.
What do you dislike most about this product?
The one disadvantage about this software is that Expensify software helps us to pay bills and have all our communications in one platform but this product does not allow us to integrate other products at in one time. This customer service is non-existent because there is no phone number that we can call for support our customers and they have an automated program that answers all customer support emails but it takes a long time to get issues resolved.
What recommendations would you give to someone considering this product?
This software helps me keep track of the daily expenses and it helps me import the date and it is really quick and I can keep in order all my accounts. I would like to use Expensify application because it is more convenient way to track our expenses and also allow the best service to our customers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Promod Kr. P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Easy to use for the reimbursement process
Likeliness to Recommend
What differentiates Expensify from other similar products?
I have been using Expensify for a very long time. The best thing I found about it is the UI. Also, the well and detailed generated document can be sent for reimbursement using Expensify.
What is your favorite aspect of this product?
I have been using Expensify for a long time, and everything seems to be good. It makes the reimbursement process very smooth; the well-generated document can be sent to the finance department with a single click.
What do you dislike most about this product?
I have been using Expensify for a very long time, and everything seems to be good. But I tried downloading the report in the pdf format, and finding the download button took a lot of pain. Hence, Placing the download as pdf button on the listing screen would be great. Review collected by and hosted on G2.com.
What recommendations would you give to someone considering this product?
Awesome Product!
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Continually Improving Product