What is Expensify?
Expensify helps more than 15 million people around the world track expenses, reimburse employees, manage corporate cards, send invoices, pay bills, and book travel. All at the speed of chat.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Expensify?
Pros
- Fair
- Transparent
- Altruistic
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Receipt Image Submission
Expense Itemization
Expense Detail Tracking
Optical Character Recognition
Expense Policy Aware
Approval Workflow
Desktop Browser Support
Mobile App or Mobile Browser Support
Multi Currency
Single Sign-On (SSO)
Travel Profile
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Expensify Videos
NewDot Explainer - Full - SRM 4k (1)
Expensify Reviews
Sara Y.
- Role: Operations
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
One platform, perfect for purchases
Likeliness to Recommend
What differentiates Expensify from other similar products?
Expensify makes processing reimbursements, including scanning receipts and managing corporate cards hassle-free and easy for both the operations team and the rest of the entire organization.
What is your favorite aspect of this product?
I like the workflow approvals in this platform. I have the ability to add and remove direct supervisors to an employee account at anytime without going to our nonprofit sponsor in for approval our old system. The ops team loves it and I feel that others in our company enjoy the platform more than our previous one.
What do you dislike most about this product?
The mobile application is not user-friendly. Specially, Ii does not include all of the functions or breadth of features that are available in the desktop version of Expensify. It's a huge deal when you're traveling and don't have access to the internet or wifi to be able to upload relevant documentation in a timely manner.
What recommendations would you give to someone considering this product?
Great app! Although, I would not recommend the mobile version.
Pros
- Trustworthy
- Altruistic
- Appreciates Incumbent Status
- Helps Innovate
Gert V.
- Role: Finance
- Industry: Finance
- Involvement: Initial Implementation
Submitted Jul 2022
Expense management in a real-time dashboard
Likeliness to Recommend
What differentiates Expensify from other similar products?
Expensify offers global currency compatibility and tax support for all our international business needs. Expenses are reimbursed automatically and updated in our accounting software
What is your favorite aspect of this product?
SmartScan, Expensify's OCR receipt capture technology, automatically creates an expense report when I snap a photo of a receipt and submits the reports automatically so expense reports are really finished with just one click
What do you dislike most about this product?
Would like a lot of in-app tips that are customizable to ensure we onboard new users quickly and that they can use the platform correctly without much struggle
What recommendations would you give to someone considering this product?
Suited for anything having to do with expense management and reimbursements since everything is tracked in the mobile app or online so can keep accurate track of your finances
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kari P.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2022
Easy to use and quick
Likeliness to Recommend
What differentiates Expensify from other similar products?
Expensify make submitting expenses so easy. I never have to worry when I go on a business trip. I just snap photos as I go and add it all together at the end. Other products require more work.
What is your favorite aspect of this product?
I like how you can just snap photos and it uploads the information for you. I also like that it saves your previous reports so you can go back as needed.
What do you dislike most about this product?
I wish it was a bit faster in analyzing receipts, but overall it's really accurate.
What recommendations would you give to someone considering this product?
I think sometimes it's easier to manually enter your receipts. It just depends on how many you have and how fast you want it done.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
