Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Expensify Logo Award Winner Product Badge
Expensify Logo Award Winner Product Badge
Expensify

Expensify

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Expensify
8.1 /10

What is Expensify?

Expensify helps more than 15 million people around the world track expenses, reimburse employees, manage corporate cards, send invoices, pay bills, and book travel. All at the speed of chat.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Expensify won the following awards in the Expense Management category

Filter By

Expensify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Expensify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Expensify?

5% Negative
8% Neutral
87% Positive

Pros

  • Fair
  • Transparent
  • Altruistic
  • Security Protects

Feature Ratings

Average 86

Receipt Image Submission

88

Expense Itemization

88

Expense Detail Tracking

87

Optical Character Recognition

87

Expense Policy Aware

85

Approval Workflow

85

Desktop Browser Support

84

Mobile App or Mobile Browser Support

84

Multi Currency

83

Single Sign-On (SSO)

82

Travel Profile

79

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

87

Breadth of Features

86

Ease of Implementation

86

Quality of Features

85

Ease of IT Administration

83

Ease of Customization

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Ease of Data Integration

80

Expensify Videos

Expensify Reviews

Fred A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Thoroughly automated expense tracking

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

Expensify simplifies the management of expenses and allows quick addition of cash expenses. It automatically imports all card transactions and captures various billable expenses such as mileage and time

What is your favorite aspect of this product?

With the facility of unlimited receipt upload and storage, we got rid of the paper receipts and manual operations. Other features related to receipt management include the smart scanning and receipt forwarding

What do you dislike most about this product?

The corporate card integrations on Expensify have limited support regarding receipt imports. Also the approval workflows could use more flexibility

What recommendations would you give to someone considering this product?

Expensify is highly scalable for small, midsize, and enterprises organizations. Expensify makes it fairly ease to use and can be accessed on your mobile phone

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Angelina M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Digital app to manage expense on the go

Likeliness to Recommend

9 /10

What differentiates Expensify from other similar products?

One of the most useful benefits of using Expensify is the ability to create approval workflows within tye app. It allows customization of expense policy to flag purchases that need a manager's review

What is your favorite aspect of this product?

The ability to set a spending limit every time an employee sets out on a business trip. The system also notifies employees after they upload their receipts to let them know how close to the budget they are

What do you dislike most about this product?

The Expensify app's GPS doesn't always track my mileage correctly from beginning to the end of the trip and this makes it difficult to calculate the mileage expense

What recommendations would you give to someone considering this product?

The goal of Expensify is to help you work more efficiently, reduce errors in your accounting and prevent fraud within your business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shelby S.

  • Role: Sales Marketing
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Cheap to use

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

The Expensify credit card is unique among corporate cards in that it's available not just to corporations but can also be used by individuals for business purposes

What is your favorite aspect of this product?

Setting custom spend limits for each employee's Expensify Card such that when a cardholder hits that limit, the card turns off until prior expenses are approved

What do you dislike most about this product?

The Expensify account can only be opened using a web browser despite the powerful mobile app available. The Expensify customer support is available in English only

What recommendations would you give to someone considering this product?

Expensify digitizes your receipts and if you have got a lot of expenses and reimbursements to manage, Expensify can help make your life easier because it's features satisfy most people's expense-tracking needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Expensify Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171