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Expensify

Expensify

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Expensify
8.1 /10

What is Expensify?

Expensify helps more than 15 million people around the world track expenses, reimburse employees, manage corporate cards, send invoices, pay bills, and book travel. All at the speed of chat.

Company Details


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Awards & Recognition

Expensify won the following awards in the Expense Management category

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Expensify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Expensify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Expensify?

5% Negative
8% Neutral
87% Positive

Pros

  • Fair
  • Transparent
  • Altruistic
  • Security Protects

Feature Ratings

Average 86

Receipt Image Submission

88

Expense Itemization

88

Expense Detail Tracking

87

Optical Character Recognition

87

Expense Policy Aware

85

Approval Workflow

85

Desktop Browser Support

84

Mobile App or Mobile Browser Support

84

Multi Currency

83

Single Sign-On (SSO)

82

Travel Profile

79

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

87

Breadth of Features

86

Ease of Implementation

86

Quality of Features

85

Ease of IT Administration

83

Ease of Customization

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Ease of Data Integration

80

Expensify Videos

Expensify Reviews

Henrick H.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Expensify Simplifies Expense Management

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

The way Expensify simplifies expense management and tracking makes it a top quality software to use. It is the easiest way to go paperless, making it a better tool than other similar products.

What is your favorite aspect of this product?

The tracking of expenses using Expensify is so easy. This software has a very friendly support team. It has everything we need to keep our expenses updated and organized.

What do you dislike most about this product?

Expensify is a sensation tool. There is nothing to dislike about Expensify.

What recommendations would you give to someone considering this product?

Expensify will keep your expenses updated and organized. Give it a try and go paperless in your company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Christine E.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Convenient app with speedy receipt scanning

Likeliness to Recommend

8 /10

What differentiates Expensify from other similar products?

Expensify ensures we efficiently process employeee expense claims, track business expenses, and approve employee reimbursement/payments. Apart from plugging cash leakages and complete policy compliance, this sophisticated product offers complete and real-time visibility into spending behaviors

What is your favorite aspect of this product?

One of the most significant plus points with Expensify is the expense capture feature. Not only does this make the expense submission process hassle-free for employees, but the company saves costs by lowering the use of paper

What do you dislike most about this product?

Does not allow saving addresses often visited and this requires employees to repeatedly key in this information. Some of the expenses settled are not visible in the mobile app and we have to track on the desktop

What recommendations would you give to someone considering this product?

It supports and works great for companies that have expenses in multiple currencies. Expensify app has several features that make expense management and processing easy. The tailored reports offer insights into vital areas such as segment and vendor spend

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mahesh P.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Demystifies the complex expense management process

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

The Expensify app offers a business credit card called the Expensify Card. This app allows us to track expenses, submit expense reports, pay bills, generate invoices, collect payments, track mileage, and plan trips with the company’s SmartScan technology.

What is your favorite aspect of this product?

We get payment notifications and updates once an invoice has been paid, with payment status automatically updated in our accounting software

What do you dislike most about this product?

The Scanner fails sometimes and this interferes with scanning and digitizing receipts to create an electronic trail to easily access records when I need them

What recommendations would you give to someone considering this product?

The Expensify interface is clean and easy to navigate. All of your records are separated easily into distinct categories. You can even mark off entire vendors as work-related or personal instead of going through each transaction manually

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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