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Expensify

Expensify

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Expensify
8.1 /10

What is Expensify?

Expensify helps more than 15 million people around the world track expenses, reimburse employees, manage corporate cards, send invoices, pay bills, and book travel. All at the speed of chat.

Company Details


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Awards & Recognition

Expensify won the following awards in the Expense Management category

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Expensify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Expensify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Expensify?

5% Negative
8% Neutral
87% Positive

Pros

  • Fair
  • Transparent
  • Altruistic
  • Security Protects

Feature Ratings

Average 86

Receipt Image Submission

88

Expense Itemization

88

Expense Detail Tracking

87

Optical Character Recognition

87

Expense Policy Aware

85

Approval Workflow

85

Desktop Browser Support

84

Mobile App or Mobile Browser Support

84

Multi Currency

83

Single Sign-On (SSO)

82

Travel Profile

79

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

87

Breadth of Features

86

Ease of Implementation

86

Quality of Features

85

Ease of IT Administration

83

Ease of Customization

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Ease of Data Integration

80

Expensify Videos

Expensify Reviews

Tom B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Great product to use for expenses

Likeliness to Recommend

9 /10

What differentiates Expensify from other similar products?

Expensify differentiates itself by allowing users to integrate their receipts and having the system read them to ensure that all line items are appropriately included.

What is your favorite aspect of this product?

My favorite aspect of this product is the ease of use and speed at which I receive my reimbursements.

What do you dislike most about this product?

Sometimes the products takes a long time to upload receipts and read them when there is a large volume of expenses which can be difficult after a trip.

What recommendations would you give to someone considering this product?

I would recommend this product to anyone that is looking for expense software that is easy to use and makes it easy for employees to post and track expenses.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Respectful

Cons

  • Commodity Features
  • Vendor Friendly Policies
  • Less Effective Service

Patriciah J.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Expensify Is Highly Reliable and Offers Accuracy

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

Expensify is a great spend management solution that tracks all our transactions and gives a detailed report about our company's spending behavior. This aspects has been making Expensify a different tool from other similar software.

What is your favorite aspect of this product?

Expensify's customer support team offers solid support when we ask any question concerning the product. Moreover, tracking expenses using Expensify is so easy.

What do you dislike most about this product?

I have never disliked anything about Expensify. Expensify has powerful and reliable features.

What recommendations would you give to someone considering this product?

I am sure you will all love the features of Expensify. It is a great tool that will help you track your spending habits and manage your expenses diligently.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daryl D.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Secure and safe for all financial documents

Likeliness to Recommend

9 /10

What differentiates Expensify from other similar products?

With Expensify, we easily add new items or update existing ones by simply clicking on them. We can also change their prices or quantities at any time by simply clicking on them again. This helps us manage our business finances with ease

What is your favorite aspect of this product?

Creating checklists for any type of expense, such as travel, rent or purchase. The checklist creation feature of Expensify allows us to create checklists for any type of expense, whether it’s a business expense or personal expense

What do you dislike most about this product?

Offer both fixed time period audit trail, where we can view all the details related to an expense for a particular date range within a given time period, and also partial audit trail, where we will be able to see details about an expense over a specific range only

What recommendations would you give to someone considering this product?

Expensify has a clean user interface with a variety of tools for organizing your business finances. Track any type of expense with this simple interface

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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