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Epicor Software

Epicor Kinetic

Composite Score

7.3 /10

CX Score

7.5 /10

63 Reviews Write a Review

What is Epicor Kinetic?

Kinetic (formerly Epicor ERP) captures the true value of cloud ERP with manufacturing know-how to accelerate your growth and profitability. Digitally transform to capitalize on data and innovate without limits.

Company Details

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Epicor Kinetic Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Epicor Kinetic.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

3
Since last award

94 Plan to Renew

10
Since last award

66 Satisfaction of Cost Relative to Value

7
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Epicor Kinetic?

4% Negative

4% Neutral

92% Positive

Pros

Reliable
Trustworthy
Respectful
Acts with Integrity

Feature Ratings

Average 75

Accounting and Financial Management

Procurement Management

Governance Risk and Compliance

Job and Project Management

Human Capital Management

Supply Chain Management

Analytics and Reporting

Industry Specific Capabilities

BI and Performance Management

Service Management

Customer Relationship Management

Vendor Capability Ratings

Average 74

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Also Featured in...

Enterprise Resource Planning - Midmarket

Score 7.3

View Epicor Kinetic in this category (opens in a new tab)

Epicor Kinetic Reviews

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2020

Great ERP Product

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Trustworthy
Efficient Service
Effective Service

Epicor Kinetic

What is Epicor Kinetic?

Company Details

Need Assistance?

Epicor Kinetic Ratings

81 Likeliness to Recommend

3 Since last award

94 Plan to Renew

10 Since last award

66 Satisfaction of Cost Relative to Value

7 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Epicor Kinetic?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Enterprise Resource Planning - Midmarket

Epicor Kinetic Reviews

Great ERP Product

Likeliness to Recommend

Pros

Most Popular Epicor Kinetic Comparisons

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Unit4 ERP

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Schedule Your Call

3
Since last award

10
Since last award

7
Since last award

Feature Ratings

Accounting and Financial Management

Procurement Management

Governance Risk and Compliance

Job and Project Management

Human Capital Management

Supply Chain Management

Analytics and Reporting

Industry Specific Capabilities

BI and Performance Management

Service Management

Customer Relationship Management

Vendor Capability Ratings

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Availability and Quality of Training