Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Employment Hero Logo
Employment Hero Logo
EmploymentHero

Employment Hero

Composite Score
8.3 /10
CX Score
8.5 /10
Category
Employment Hero
8.3 /10

What is Employment Hero?

Employment Hero (formerly Humi) is an all-in-one platform for Payroll, HR, Benefits & Hiring. From hired to retired – and everything in between, Employment Hero is a leading HR, recruitment, payroll and employee engagement platform. Offering employment software, solutions and services across the United Kingdom, Australia, New Zealand, Singapore , Malaysia and Canada.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Employment Hero won the following awards in the Human Capital Management - Midmarket category

Filter By

Employment Hero Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Employment Hero.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

94 Plan to Renew

82 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Employment Hero?

0% Negative
0% Neutral
100% Positive

Pros

  • Efficient Service
  • Effective Service
  • Fair
  • Includes Product Enhancements

Feature Ratings

Average 85

Leave Management

94

Employee Record

92

Position Management

89

Payroll Administration

89

Time and Attendance

88

Talent Management

86

Benefits Administration

84

Talent Acquisition

84

Reporting and Analytics

83

Scheduling

83

Workforce Planning

82

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

88

Vendor Support

88

Ease of Implementation

88

Availability and Quality of Training

86

Ease of Data Integration

84

Business Value Created

83

Ease of IT Administration

82

Quality of Features

82

Product Strategy and Rate of Improvement

79

Ease of Customization

79

Breadth of Features

77

Employment Hero Screenshots

Employment Hero Reviews

Jennifer C.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Super user-friendly!

Likeliness to Recommend

8 /10

What differentiates Employment Hero from other similar products?

It is super user friendly and adapts we’ll with many other functions we use

What is your favorite aspect of this product?

Probably how easy it is to manage employee time off requests, downloading vacation accruals, etc

What do you dislike most about this product?

Nothing comes to mind

What recommendations would you give to someone considering this product?

I would let them know how user friendly it is, and how to play around in the system because that’s how I self-taught and discovered a lot of really neat features

Pros

  • Effective Service
  • Caring
  • Helps Innovate
  • Continually Improving Product

Taylor G.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Humi is the ideal Canadian HRIS

Likeliness to Recommend

10 /10

What differentiates Employment Hero from other similar products?

They're an all-in one platform with a Canadian focus. Excellent service. Constantly evolving and advancing product offerings. They're awesome!

What is your favorite aspect of this product?

I really appreciate the support team. But honestly, even just their time off management makes me very happy. Payroll admin is super easy. It's tough to pick a favourite!

What do you dislike most about this product?

There are no opportunities for supporting US employees unfortunately.

What recommendations would you give to someone considering this product?

If you know you're going to stay in Canada for now and in the future, I cannot recommend Humi highly enough. If you've got international employees, it may not be the best fit long-term.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

Brett S.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Intuitive product, with a clean interface.

Likeliness to Recommend

10 /10

What differentiates Employment Hero from other similar products?

Humi provides simple to understand payroll and compensation management options that are intuitive for both management and staff.

What is your favorite aspect of this product?

Recording time off and marking down my time is extremely easy to do. Moreover, the profile/job overview gives me a good glimpse into where I have come from in my current role, and what my trajectory looks like.

What do you dislike most about this product?

The load times for the Paystub tab can be quite cumbersome most of the time.

What recommendations would you give to someone considering this product?

Humi is a superb option for those looking to have most (if not all) of their HR ducks in a single basket.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Most Popular Employment Hero Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171