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Emplifi Social Marketing Cloud Logo
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Emplifi

Emplifi Social Marketing Cloud

Composite Score
8.5 /10
CX Score
8.6 /10
Category
Emplifi Social Marketing Cloud
8.5 /10

What is Emplifi Social Marketing Cloud?

From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale. Deliver authentic content at scale and boost engagement across your social media channels with best-in-class social media management tools and AI-powered capabilities.

Company Details


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Awards & Recognition

Emplifi Social Marketing Cloud won the following awards in the Social Media Management - Enterprise category

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Emplifi Social Marketing Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Emplifi Social Marketing Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emplifi Social Marketing Cloud?

0% Negative
2% Neutral
98% Positive

Pros

  • Performance Enhancing
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Dashboards and Visualization

90

Social Media Channel Integration Inbound

89

Social Post Archival

89

Social Media Channel Integration Outbound

88

Trend Analysis

88

Campaign Execution

88

Social Moderation and Workflow Management

87

Social Response Management

87

Social Asset Management

86

Sentiment Analysis

84

Contextual Analysis

82

Vendor Capability Ratings

Average 85

Breadth of Features

89

Ease of Implementation

88

Business Value Created

87

Quality of Features

87

Usability and Intuitiveness

86

Ease of Data Integration

86

Vendor Support

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Ease of Customization

83

Emplifi Social Marketing Cloud Reviews

Rashmi T.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2021

Ease of Use with excellent customer service

Likeliness to Recommend

7 /10

What differentiates Emplifi Social Marketing Cloud from other similar products?

It is very easy, intuitive to use like it allows you to create tags and organize everything with a campaign name which makes it easy to use. Other products do not provide such ease of use.

What is your favorite aspect of this product?

Analytics tool and monitoring tool giving the real-time look into the campaign

What do you dislike most about this product?

Cannot upload gifs or videos into scheduling.

What recommendations would you give to someone considering this product?

Totally worth the price for its analytics part.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Danilo d.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Perfect tool for social media management and flows

Likeliness to Recommend

9 /10

What differentiates Emplifi Social Marketing Cloud from other similar products?

VIsual approach, full social panel

What is your favorite aspect of this product?

easy publishing, task administration, team collaboration

What do you dislike most about this product?

the competitor analysis is too expensive

What recommendations would you give to someone considering this product?

good if you need to manage a short list of social, otherwise too expensive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Ivan B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Emplifi Social Marketing Cloud from other similar products?

Offers support with innovative tools to generate buyer persona, to create a better image of who our marketing prospects are, organize interests, affinities and motivations in a single PDF document.

What is your favorite aspect of this product?

Another novel tool in the influencer search engine offering which tags it uses, its mentions and its main interactions.

What do you dislike most about this product?

nothing is a complementary tool for planning in social media marketing

What recommendations would you give to someone considering this product?

Check the reports and studies of socialbakers

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Emplifi Social Marketing Cloud Comparisons

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