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Elcom Digital Experience Platform Logo
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Elcom

Elcom Digital Experience Platform

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Elcom Digital Experience Platform
8.1 /10

What is Elcom Digital Experience Platform?

Elcom is a powerfully simple .NET Content Management System that provides organizations with the tools to effectively manage their web content management needs.

Company Details


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Awards & Recognition

Elcom Digital Experience Platform won the following awards in the Digital Experience - Midmarket category

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Elcom Digital Experience Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Elcom Digital Experience Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Elcom Digital Experience Platform?

6% Negative
0% Neutral
94% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 85

Digital Asset Management

91

Content Repository

90

Management Interface

88

Content Workflow Management

88

Web Publishing Capabilities

85

Analytics and Reporting

84

Translation Facilitation

84

AI Tools

83

Omnichannel Delivery

83

Content Security

83

Standard Templates

82

Vendor Capability Ratings

Average 82

Ease of Implementation

89

Vendor Support

86

Business Value Created

86

Ease of IT Administration

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Breadth of Features

83

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Customization

79

Quality of Features

78

Elcom Digital Experience Platform Reviews

Corine K.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2026

A robust and flexible content management solution.

Likeliness to Recommend

8 /10

What differentiates Elcom Digital Experience Platform from other similar products?

The main difference is how it helps Firms manage complete digital ecosystems in a centralized platform, which is critical for firms dealing in content-heavy aspects like publishing, etc.

What is your favorite aspect of this product?

I love how centralized the platform is for managing content and digital assets, and the user access controls, which help in managing internal and external clients.

What do you dislike most about this product?

I feel like the user interface can be intimidating at times. It is functional, yes, but it can be made more intuitive and user-friendly.

What recommendations would you give to someone considering this product?

I would recommend anyone considering this product to take time in the rollout phase. Get used to the interface and get some initial training and support from the support team, and you are good to go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Peter S.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Elcom were very personable and responsive.

Likeliness to Recommend

8 /10

What differentiates Elcom Digital Experience Platform from other similar products?

It's the customer service that really does it for me. You can build similar PHP platforms in-house, but Elcom were really good at what they do; responsive and personable. Really fixed the problem with a good looking solution.

What is your favorite aspect of this product?

Ease of use and availability of customer support.

What do you dislike most about this product?

Nothing obvious sticks out. It's a website/CMS and does the job.

What recommendations would you give to someone considering this product?

Reach out to Elcom and see if their products, templates and people are a good fit.

Pros

  • Respectful
  • Efficient Service
  • Effective Service
  • Caring

Adui J.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Elcom Digital Experience Platform Is Reliable

Likeliness to Recommend

10 /10

What differentiates Elcom Digital Experience Platform from other similar products?

Elcom Digital Experience Platform has incredible features that work so well for us. I like how amazing and how organized Elcom Digital Experience Platform has been.

What is your favorite aspect of this product?

Elcom Digital Experience Platform is amazing and super effective to use. Elcom Digital Experience Platform is fast and the support team is amazing.

What do you dislike most about this product?

I do not dislike Elcom Digital Experience Platform at all. Elcom Digital Experience Platform is the best.

What recommendations would you give to someone considering this product?

I highly recommend Elcom Digital Experience Platform. Elcom Digital Experience Platform is the best.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Elcom Digital Experience Platform Comparisons

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