What is Ecwid by lightspeed?
Ecwid is a shopping cart that allows anyone to easily create online store and sell everywhere from Facebook to mobile.
Company Details
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Get AssistanceEcwid by lightspeed Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Ecwid by lightspeed?
Pros
- Respectful
- Continually Improving Product
- Acts with Integrity
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Customer Order Portal
Payment Processing
Integrated Search
Order Management
Content Localization
Content Management
Microsite Management
Predictive Recommendations
Reporting and Analytics
Retargeting Capabilities
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Business Value Created
Vendor Support
Availability and Quality of Training
Ease of Customization
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ecwid by lightspeed Reviews
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jan 2023
Fantastic Product, Prompt and efficient supoort
Likeliness to Recommend
Pros
- Effective Service
- Saves Time
- Reliable
- Performance Enhancing
Angela J.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Easy to use, but needs a few critical features
Likeliness to Recommend
What differentiates Ecwid by lightspeed from other similar products?
Ecwid is easy to use and integrates well with websites, both already established as well as those newly created.
What is your favorite aspect of this product?
The ability to integrate into my company’s website I created
What do you dislike most about this product?
I wish that Ecwid had its own self-contained feature to seamlessly export Order History to a Google Sheets document without having to use an outside app. The current available outside app (Zapier) doesn’t work well or consistently and I’m having to download the CSV file manually periodically on my own. This creates added steps and a lack of ability to keep this information current for all departments in our company.
What recommendations would you give to someone considering this product?
I would recommend using or creating smaller sized images that are cropped to a consistent size so that the image sizes are uniform on each product page. Currently, there is no consistency on the size of the images or an easy way to size them to a consistent size. Currently, this has to be done on the developing end of the process before you upload the images to Ecwid.
Pros
- Reliable
- Trustworthy
- Caring
- Respectful
Carlos Eduardo D.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2023
Ecwid is the best trading platform
Likeliness to Recommend
What differentiates Ecwid by lightspeed from other similar products?
Our small company is small, we don't really have several departments, but we originally started using Ecwid because I needed an easy way to run e-commerce. I'm not very tech savvy and would like to keep the service simple. We only have several products, so I don't need anything sophisticated. I have a feeling we can grow with Ecwid...as an e-commerce user, I can grow in the process.
What is your favorite aspect of this product?
It's all very clear and simple. It's like e-commerce for dummies. In my time with Ecwid, there have been no major updates or crazy changes to their format, so I know that when I log in to do my business tasks, I can always find what I need and easily fill in what I have on hand. . With little confusion, it was necessary to contact customer service for help.
What do you dislike most about this product?
I would like to be able to combine my account with PirateShip shipping service. I would like to be able to link my Venmo merchant account for payment options. This may be due to my own lack of knowledge, but I have not yet figured out how to manage inventory levels for a single product list with multiple varieties (scents, sizes, colors).
What recommendations would you give to someone considering this product?
I think Ecwid is a good option for companies that face an atypical e-commerce environment and need a complete service that can serve a wide range of purposes. It may not be suitable for large companies that are already very mature. I always get the support I need in a timely manner. I love getting weekly emails on current business topics and new tips. I am often reminded to add new e-commerce tools to our strategy.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Effective Service
