What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Effective Service
- Trustworthy
- Inspires Innovation
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Error Reporting
Real User Monitoring
Application Request Tracing
Dependency Tracking
Application Discovery
Code Performance Monitoring
Enterprise Cloud Platform Support
Application Metric Reporting
Synthetic Monitoring (RUM)
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Implementation
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
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Dynatrace Reviews
Niranjan S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2025
"AI-Powered Observability for Smarter Performance"
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace stands out by delivering full-stack observability combined with advanced AI-driven insights across infrastructure, applications, and digital experiences. Unlike tools that only provide monitoring data, it leverages its Davis AI engine to automatically detect anomalies, identify root causes, and even predict potential issues before they impact users. Its ability to provide end-to-end visibility across hybrid and multi-cloud environments, coupled with automation and scalability, makes it highly effective for enterprises managing complex systems. By turning raw data into actionable answers, Dynatrace empowers teams to resolve problems.
What is your favorite aspect of this product?
My favorite aspect of this product is its AI-powered root cause analysis, which eliminates the need to sift through endless logs and metrics by providing precise, actionable answers. This drastically reduces troubleshooting time and helps teams focus on solving issues rather than searching for them. Combined with its full-stack visibility and automation, it creates a powerful, proactive approach to managing complex environments.
What do you dislike most about this product?
What I dislike most about this product is that its wide range of features and depth can feel overwhelming at first, often requiring extra learning and setup time before teams can fully take advantage of its powerful capabilities.
What recommendations would you give to someone considering this product?
I’d recommend starting with its core monitoring and AI-driven insights first, then gradually expanding into advanced features to avoid being overwhelmed. Make sure to define clear objectives for observability so you can tailor dashboards and alerts effectively. Leverage automation to reduce manual work, and invest time in initial training so teams can unlock the full potential of its powerful capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Neha S.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2025
Super tool All in one
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
root-cause analysis and full-stack observability through a single OneAgent deployment.
What is your favorite aspect of this product?
Precision, speed and automation
What do you dislike most about this product?
Pricing modeling is complex and became very costly for large environments
What recommendations would you give to someone considering this product?
all-in-one platform provides deep observability across applications, infrastructure, and user experience.
Pros
- Acts with Integrity
- Client's Interest First
- Over Delivered
- Helps Innovate
Jorge J. C.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2025
beatifull and complete
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Very easy to deployment
What is your favorite aspect of this product?
classic monitoring
What do you dislike most about this product?
alerts not easy to customize
What recommendations would you give to someone considering this product?
check if new platform cover usability of users and admins
Pros
- Respectful
- Helps Innovate
- Transparent
- Friendly Negotiation
Cons
- Charges for Enhancements
- Wastes Time
