What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Effective Service
- Respectful
- Trustworthy
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Error Reporting
Real User Monitoring
Dependency Tracking
Code Performance Monitoring
Application Request Tracing
Enterprise Cloud Platform Support
Application Metric Reporting
Synthetic Monitoring (RUM)
Cloud/On-Prem/Hybrid Deployment
Server Monitoring
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Implementation
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Also Featured in...
Dynatrace Reviews
Neha S.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2025
Super tool All in one
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
root-cause analysis and full-stack observability through a single OneAgent deployment.
What is your favorite aspect of this product?
Precision, speed and automation
What do you dislike most about this product?
Pricing modeling is complex and became very costly for large environments
What recommendations would you give to someone considering this product?
all-in-one platform provides deep observability across applications, infrastructure, and user experience.
Pros
- Acts with Integrity
- Client's Interest First
- Over Delivered
- Helps Innovate
Jorge J. C.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2025
beatifull and complete
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Very easy to deployment
What is your favorite aspect of this product?
classic monitoring
What do you dislike most about this product?
alerts not easy to customize
What recommendations would you give to someone considering this product?
check if new platform cover usability of users and admins
Pros
- Respectful
- Helps Innovate
- Transparent
- Friendly Negotiation
Cons
- Charges for Enhancements
- Wastes Time
Akash ..
- Role: Human Resources
- Industry: Engineering
- Involvement: Initial Implementation
Submitted May 2025
Ai powered
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
AI powered
What is your favorite aspect of this product?
AI Topology awareness Automatic and deep code level
What do you dislike most about this product?
True Ai powered cause analysis
What recommendations would you give to someone considering this product?
Ai powered Topology support
Pros
- Performance Enhancing
- Unique Features
- Client Friendly Policies
- Altruistic
