What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Effective Service
- Trustworthy
- Inspires Innovation
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Error Reporting
Real User Monitoring
Application Request Tracing
Dependency Tracking
Application Discovery
Code Performance Monitoring
Enterprise Cloud Platform Support
Application Metric Reporting
Synthetic Monitoring (RUM)
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Implementation
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
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Dynatrace Reviews
Dinesh B.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Excellent monitoring tool which is secured
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
It provides end-to-end view across the full stack observability which offers faster resolution and more visibility insights into the real time data of the services.
What is your favorite aspect of this product?
Full-Stack Observability, Root Cause Analysis, Real User Monitoring, Cloud-Native Support. The interface is one of the best.
What do you dislike most about this product?
Only one thing i dislike is the price is relatively high.
What recommendations would you give to someone considering this product?
I would highly recommend to use it because of its good integration capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Melisa O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2023
It is very powerful tool to the business and IT
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Is more than a APM tool, the dashboards provide to our clients information about IT process, business and architecture all connected. It also allow us to find cause errors and help our costumers solve them in time record
What is your favorite aspect of this product?
The dashboards and the possibility to have the information in one place
What do you dislike most about this product?
The cost could be high for our costumers
What recommendations would you give to someone considering this product?
That it really help to improve the applications and see the final user errors that could affect the UX
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Oluwafemi A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2025
Dynatrace Delivers Answers, Not Just Data
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace gives you the answers. It's like having an incredibly smart assistant that automatically finds and tells you the root cause of problems. It handles all the complex stuff for you, which makes it perfect for large companies that need automated solutions. Datadog gives you the tools. It's like a highly customizable workshop with every possible gadget. It collects all the data and gives you the power to build whatever you want, which is what makes it a favorite among hands-on developers and DevOps teams.
What is your favorite aspect of this product?
What a user would favor most about Dynatrace is its ability to get straight to the point. You see, in a big, complicated IT environment, you get flooded with alerts—thousands of them. It's like trying to find a needle in a haystack, and most of the time you're just reacting. Dynatrace changes that. Its biggest win is that its AI sifts through all that noise and gives you a single, clear alert with the root cause already identified. You don't have to spend hours or days connecting dots between different dashboards and logs.
What do you dislike most about this product?
It's a bit of a control freak. While its AI-powered automation is brilliant, it also means the tool has very strong ideas about how things should be done. You don't have the same freedom to just grab a piece of data and build a custom dashboard from scratch like you can with some other platforms. Its structured, all-in-one nature means you're playing by its rules, and that can feel limiting if you're a developer who wants to tinker and customize everything.
What recommendations would you give to someone considering this product?
I recommend that you consider this product only if you have a huge, complex environment and you’re willing to invest in a unified platform to get actionable, automated insights.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
