What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Effective Service
- Respectful
- Trustworthy
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Error Reporting
Real User Monitoring
Dependency Tracking
Code Performance Monitoring
Application Request Tracing
Enterprise Cloud Platform Support
Application Metric Reporting
Synthetic Monitoring (RUM)
Cloud/On-Prem/Hybrid Deployment
Server Monitoring
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Implementation
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
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Dynatrace Reviews
Elisha K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Root cause identification in seconds
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Automated performance management and full-stack visibility for applications.
What is your favorite aspect of this product?
I like using Dynatrace as it has helped me in identifying root causes and detecting issues more efficiently than before. The way it provides full-stack visibility into applications and infrastructure has improved my performance.
What do you dislike most about this product?
Dynatrace often sends wrong or too many alerts while detecting issues that are not even actionable.
What recommendations would you give to someone considering this product?
A great monitoring platform for your applications and infrastructure. Also, you will get an entire observability across the IT environment.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Oluwafemi A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2025
Dynatrace Delivers Answers, Not Just Data
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace gives you the answers. It's like having an incredibly smart assistant that automatically finds and tells you the root cause of problems. It handles all the complex stuff for you, which makes it perfect for large companies that need automated solutions. Datadog gives you the tools. It's like a highly customizable workshop with every possible gadget. It collects all the data and gives you the power to build whatever you want, which is what makes it a favorite among hands-on developers and DevOps teams.
What is your favorite aspect of this product?
What a user would favor most about Dynatrace is its ability to get straight to the point. You see, in a big, complicated IT environment, you get flooded with alerts—thousands of them. It's like trying to find a needle in a haystack, and most of the time you're just reacting. Dynatrace changes that. Its biggest win is that its AI sifts through all that noise and gives you a single, clear alert with the root cause already identified. You don't have to spend hours or days connecting dots between different dashboards and logs.
What do you dislike most about this product?
It's a bit of a control freak. While its AI-powered automation is brilliant, it also means the tool has very strong ideas about how things should be done. You don't have the same freedom to just grab a piece of data and build a custom dashboard from scratch like you can with some other platforms. Its structured, all-in-one nature means you're playing by its rules, and that can feel limiting if you're a developer who wants to tinker and customize everything.
What recommendations would you give to someone considering this product?
I recommend that you consider this product only if you have a huge, complex environment and you’re willing to invest in a unified platform to get actionable, automated insights.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Niranjan S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2025
"AI-Powered Observability for Smarter Performance"
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace stands out by delivering full-stack observability combined with advanced AI-driven insights across infrastructure, applications, and digital experiences. Unlike tools that only provide monitoring data, it leverages its Davis AI engine to automatically detect anomalies, identify root causes, and even predict potential issues before they impact users. Its ability to provide end-to-end visibility across hybrid and multi-cloud environments, coupled with automation and scalability, makes it highly effective for enterprises managing complex systems. By turning raw data into actionable answers, Dynatrace empowers teams to resolve problems.
What is your favorite aspect of this product?
My favorite aspect of this product is its AI-powered root cause analysis, which eliminates the need to sift through endless logs and metrics by providing precise, actionable answers. This drastically reduces troubleshooting time and helps teams focus on solving issues rather than searching for them. Combined with its full-stack visibility and automation, it creates a powerful, proactive approach to managing complex environments.
What do you dislike most about this product?
What I dislike most about this product is that its wide range of features and depth can feel overwhelming at first, often requiring extra learning and setup time before teams can fully take advantage of its powerful capabilities.
What recommendations would you give to someone considering this product?
I’d recommend starting with its core monitoring and AI-driven insights first, then gradually expanding into advanced features to avoid being overwhelmed. Make sure to define clear objectives for observability so you can tailor dashboards and alerts effectively. Leverage automation to reduce manual work, and invest time in initial training so teams can unlock the full potential of its powerful capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing