What is Duo Security?
Duo's trusted access solution is a user-centric zero-trust security platform to protect access to sensitive data at scale for all users, all devices and all applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Duo Security?
Pros
- Unique Features
- Efficient Service
- Performance Enhancing
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Biometrics Authentication
Multi-Device Protection
Role and User Management
OTP Authentication
Adaptive Authentication (Risk-based)
Soft Token Authentication
Dashboards, Analytics and Reporting
Role-Based Multi-Factor Authentication
Email Authentication
Browser Push Notifications
Hard Token Authentication
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Duo Security Reviews
Meredith H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Innovative Platform
Likeliness to Recommend
What differentiates Duo Security from other similar products?
Duo’s ability to evaluate the security posture of devices trying to access systems is a significant differentiator. It ensures devices meet security standards before granting access.
What is your favorite aspect of this product?
The multi-factor authentication (MFA) system is highly effective in enhancing security. It significantly reduces the risk of unauthorized access, which is crucial for protecting sensitive information.
What do you dislike most about this product?
Duo Security can be relatively expensive, especially for smaller organizations or those with limited budgets.
What recommendations would you give to someone considering this product?
Introduce more granular controls for tailoring the user experience and security policies. This could include custom workflows, more detailed policy settings, and options to customize the user interface according to organizational branding.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Brennan S.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Makes security easy
Likeliness to Recommend
What differentiates Duo Security from other similar products?
Very easy documentation
What is your favorite aspect of this product?
Simplicity
What do you dislike most about this product?
Some outages here and there
What recommendations would you give to someone considering this product?
They have documentation for everything and support is very helpful. Makes security easy.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Urja A.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Dec 2023
Easy and seamless 2 factor authentication!
Likeliness to Recommend
What differentiates Duo Security from other similar products?
As compare to other tool available in market, DUO security provided better response time and also have multiple logion options which makes it the better option.
What is your favorite aspect of this product?
Its easy to use, Just needs the installation and it syncs fast with the app its connected with, like VPN.
What do you dislike most about this product?
It would be great if it can be synchornized with other apps and websites as well.
What recommendations would you give to someone considering this product?
Duo security app is really very useful for 2 way authentication and it makes the resources more secure and enable the employess to use the resources with trust.
Pros
- Caring
- Client Friendly Policies
- Over Delivered
- Friendly Negotiation