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Cisco Systems

Duo Security

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Duo Security
8.2 /10

What is Duo Security?

Duo's trusted access solution is a user-centric zero-trust security platform to protect access to sensitive data at scale for all users, all devices and all applications.

Company Details


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Duo Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Duo Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Duo Security?

3% Negative
5% Neutral
92% Positive

Pros

  • Unique Features
  • Efficient Service
  • Performance Enhancing
  • Security Protects

Feature Ratings

Average 81

Biometrics Authentication

86

Multi-Device Protection

85

Role and User Management

83

OTP Authentication

83

Adaptive Authentication (Risk-based)

83

Soft Token Authentication

80

Dashboards, Analytics and Reporting

80

Role-Based Multi-Factor Authentication

79

Email Authentication

79

Browser Push Notifications

78

Hard Token Authentication

78

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

84

Ease of IT Administration

82

Ease of Implementation

81

Quality of Features

80

Business Value Created

79

Breadth of Features

76

Ease of Customization

76

Ease of Data Integration

76

Product Strategy and Rate of Improvement

75

Vendor Support

74

Availability and Quality of Training

71

Duo Security Reviews

Meredith H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Innovative Platform

Likeliness to Recommend

9 /10

What differentiates Duo Security from other similar products?

Duo’s ability to evaluate the security posture of devices trying to access systems is a significant differentiator. It ensures devices meet security standards before granting access.

What is your favorite aspect of this product?

The multi-factor authentication (MFA) system is highly effective in enhancing security. It significantly reduces the risk of unauthorized access, which is crucial for protecting sensitive information.

What do you dislike most about this product?

Duo Security can be relatively expensive, especially for smaller organizations or those with limited budgets.

What recommendations would you give to someone considering this product?

Introduce more granular controls for tailoring the user experience and security policies. This could include custom workflows, more detailed policy settings, and options to customize the user interface according to organizational branding.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brennan S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Makes security easy

Likeliness to Recommend

9 /10

What differentiates Duo Security from other similar products?

Very easy documentation

What is your favorite aspect of this product?

Simplicity

What do you dislike most about this product?

Some outages here and there

What recommendations would you give to someone considering this product?

They have documentation for everything and support is very helpful. Makes security easy.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Urja A.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy and seamless 2 factor authentication!

Likeliness to Recommend

9 /10

What differentiates Duo Security from other similar products?

As compare to other tool available in market, DUO security provided better response time and also have multiple logion options which makes it the better option.

What is your favorite aspect of this product?

Its easy to use, Just needs the installation and it syncs fast with the app its connected with, like VPN.

What do you dislike most about this product?

It would be great if it can be synchornized with other apps and websites as well.

What recommendations would you give to someone considering this product?

Duo security app is really very useful for 2 way authentication and it makes the resources more secure and enable the employess to use the resources with trust.

Pros

  • Caring
  • Client Friendly Policies
  • Over Delivered
  • Friendly Negotiation

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