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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Barnabas M.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Dropbox Business Is Simple to Manage

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has been an amazing software to our team because it enhances collaboration. Its ease of deployment differentiates it from other tools.

What is your favorite aspect of this product?

I like how reliable and unique Dropbox Business has been. It is easy to share files using.

What do you dislike most about this product?

Everything about Dropbox Business works effectively. No downsides.

What recommendations would you give to someone considering this product?

I do like and recommend Dropbox Business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Juan R.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Dropbox can access it on different devices

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

One thing that sets Dropbox apart from other file-sharing software is the ability to share files by URL instead of sharing the path. It brings a sense of security because the file's location is not revealed to anyone who can access it. That means you can share a file with confidence that the information remains safe.

What is your favorite aspect of this product?

The convenience of working on files without being tied to a specific device or environment is a significant game-changer. This feature gives you the freedom to work from your laptop, smartphone, or even your tablet. This convenience is beneficial if you need to change a document while on the go. The backup feature is also a lifesaver. The history of a file is kept safe, so you can always go back to a previous version in case of errors or accidental deletion. However, it's important to note that this feature only works if the file is not entirely deleted.

What do you dislike most about this product?

It's worth noting that accessing files through the Dropbox browser can be a bit inconvenient, especially when sharing a file location through a URL. However, this isn't a deal-breaker as the software remains user-friendly and intuitive.

What recommendations would you give to someone considering this product?

At my workplace, we use Dropbox to share data with our customers. Dropbox makes sharing files easy, eliminating the hassle of attaching them to emails. The improved efficiency is especially noticeable in cases where large files are involved. In conclusion, I highly recommend Dropbox as an excellent file management tool. The security features, the ability to access files on different devices, and the backup option are among the features that make it stand out. Finally, the ability to receive files from third parties by sharing URLs makes it an excellent tool for collaboration with clients and colleagues in a secure environment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hong C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

secure file storage

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It has good synchronization and I can access the files that I save very quickly in relation to programming, in that sense it is a very useful tool, changing to Google Drive where there may be cyber attacks because it is more popular.

What is your favorite aspect of this product?

It has a series of very well defined locks, I can be sure to generate folders and organize my files very well within the web environment and access them on both devices and desktop.

What do you dislike most about this product?

Loading in 5g or 4g from mobile devices is really slow, I think it's something that has happened to many colleagues, something that doesn't exist on PC, I think dropbox's internal protocols are activated which makes the environment slow down just by the fact to access from mobile networks.

What recommendations would you give to someone considering this product?

I recommend dropbox bussines for the use of people with files with a significant weight, there are cheaper or free solutions for light or minimal files.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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