What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Real-Time Synchronization
Enterprise Grade Security Controls
Drag and Drop User Interface
Mobility Support
Data Loss Prevention
Large File Optimization
Electronic Signatures
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews
Daniela C.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Dropbox Business Review
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
The ability to upload documents from anywhere
What is your favorite aspect of this product?
how it integrates with other tools
What do you dislike most about this product?
how many users per licence
What recommendations would you give to someone considering this product?
pricing could be a little better
Pros
- Reliable
- Enables Productivity
- Unique Features
- Respectful
Frederick P.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2025
Great product for storing documents online
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
The quick and easy way to drag and drop files into Dropbox
What is your favorite aspect of this product?
I can drop files into a safe box and know that it’s stored in the cloud without using up storage on my personal drive
What do you dislike most about this product?
The lack of available training
What recommendations would you give to someone considering this product?
I would recommend using this product so that you can save personal storage space
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Ranu B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
dropbox transfer for really big files.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
i'm a sound engineer and i have to send huge audio master files to clients. our team is a small studio of 6 people. sometimes the files are too big to even put in a normal dropbox folder. for this, we use dropbox transfer.
What is your favorite aspect of this product?
it's a separate tool designed for sending a final, large file. you can send up to 100gb at a time. you can also see if the client has downloaded the file, and you can set the link to expire. it's perfect for final deliveries.
What do you dislike most about this product?
it is a bit confusing that it's a separate thing from the normal dropbox sharing. some of my team members forget it exists and try to share a huge file the normal way, which doesn't work.
What recommendations would you give to someone considering this product?
if you ever need to send a really massive file as a final delivery, dropbox transfer is the right tool for the job.
Pros
- Continually Improving Product
- Enables Productivity
- Effective Service
- Caring
