What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Real-Time Synchronization
Enterprise Grade Security Controls
Drag and Drop User Interface
Mobility Support
Data Loss Prevention
Large File Optimization
Electronic Signatures
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews
Mohammad M.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2025
My real-time usage and its outcomes
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox is known for its efficient syncing technology: it only syncs file changes rather than re-uploading entire files when edited. Smart Sync lets users see all files in their Dropbox in file explorer (or Finder) without downloading everything locally; files can be stored “online-only” to save local disk space.
What is your favorite aspect of this product?
My favorite aspect of Dropbox Business is its file syncing speed and reliability. The way it handles incremental syncs (uploading only the changes made to a file instead of re-sending the entire file) makes collaboration smooth and efficient. Combined with Smart Sync, it saves a lot of local storage while still letting you browse and access everything as if it were on your device. This balance of performance and usability is something I find stands out compared to other platforms.
What do you dislike most about this product?
For many small teams, the pricing of Dropbox’s business tiers can feel steep compared to alternatives. The cost per extra user, the cost for more storage, etc., can scale up quickly. PeerSpot Some plans require you to commit to higher tiers even if you don’t need all of the features or storage offered, which means paying for more than you use.
What recommendations would you give to someone considering this product?
Think not just how many GB/TB you’ll need, but how many files/folders (especially many small files). Dropbox’s desktop app performance starts to degrade when syncing ~300,000 files. If you anticipate very large file counts (or many changes), ensure your hardware (disk speed, RAM) and internet bandwidth are good.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
Mukesh K.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2025
Collaboration Made Easy
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox Business stands out with its seamless file syncing, secure collaboration, and extensive third-party integrations.
What is your favorite aspect of this product?
My favorite aspect of Dropbox Business is the effortless file sharing and real-time collaboration across devices.
What do you dislike most about this product?
I don't have dislike regarding the Dropbox.
What recommendations would you give to someone considering this product?
I’d recommend using Dropbox Business if you need secure, scalable storage with strong collaboration tools—it’s especially useful for teams working remotely.
Pros
- Performance Enhancing
- Unique Features
- Saves Time
- Respectful
Santosh V.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2025
Secure and scalable cloud-based storage solution.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Ability to restore previous versions of files, recover deleted files over a certain period. This helps with accidental deletions. Remote team collaboration. Working on shared documents, giving feedback, commenting and more improve team collaboration.
What is your favorite aspect of this product?
Keeping files synced so that if user change something on one device, it reflects on others.
What do you dislike most about this product?
The only downside i noted is that when the internet was slow, syncing files was slow.
What recommendations would you give to someone considering this product?
The best cloud-based file/collaboration solution for any team members.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
