What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Real-Time Synchronization
Enterprise Grade Security Controls
Drag and Drop User Interface
Mobility Support
Data Loss Prevention
Large File Optimization
Electronic Signatures
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews
Kashan A.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Oct 2023
New policies are not great for clients
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
It used to have unlimited storage but recent policy changes may affect that greatly
What is your favorite aspect of this product?
Used to have Unlimited storage availability
What do you dislike most about this product?
New vendor centric policies
What recommendations would you give to someone considering this product?
Get a custom package from sales team
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Vendor's Interest First
- Slower Product Innovation
- Vendor Friendly Policies
Thomas P.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Sep 2023
Easy to use, but can be expensive
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
The ease of use. a child could use and understand its fuctionality
What is your favorite aspect of this product?
drag and drop features
What do you dislike most about this product?
the price is a bit high compared to a program like Onedrive which we use now cause we utilize Microsoft365 id the price is included. Same price, multiple program usage.
What recommendations would you give to someone considering this product?
Better then Google drive. more easier to use and less pricey
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ashish S.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Reliable and Cost-saving Tool
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox was at the top in terms of performance, reliability, and features.
What is your favorite aspect of this product?
It integrates well with macOS, making it easy to share files, control whether files are in the cloud or local, see the current sync status for each file, and more, right from the Finder. It also supports macOS file meta (keywords, color tags, etc.).
What do you dislike most about this product?
File text search functionality needs continued improvement. Dropbox file security and fraud prevention need improvement.
What recommendations would you give to someone considering this product?
It was the only service available to us that was fast enough, reliable enough, and full-featured enough for our needs. It is excellent for both cloud-based project collaboration and cloud-based file sharing. For single-user setups, Dropbox may be overkill. There are cheaper or even free alternatives that may meet the needs of many users.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Altruistic
