What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Real-Time Synchronization
Enterprise Grade Security Controls
Mobility Support
Drag and Drop User Interface
Data Loss Prevention
Electronic Signatures
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews
Ashish S.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Reliable and Cost-saving Tool
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox was at the top in terms of performance, reliability, and features.
What is your favorite aspect of this product?
It integrates well with macOS, making it easy to share files, control whether files are in the cloud or local, see the current sync status for each file, and more, right from the Finder. It also supports macOS file meta (keywords, color tags, etc.).
What do you dislike most about this product?
File text search functionality needs continued improvement. Dropbox file security and fraud prevention need improvement.
What recommendations would you give to someone considering this product?
It was the only service available to us that was fast enough, reliable enough, and full-featured enough for our needs. It is excellent for both cloud-based project collaboration and cloud-based file sharing. For single-user setups, Dropbox may be overkill. There are cheaper or even free alternatives that may meet the needs of many users.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Altruistic
Fridah G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2025
Centralized file storage and team collaboration.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Streamlined admin controls for IT.
What is your favorite aspect of this product?
Dropbox Business improves workflows efficiency by centralizing file storage and team collaboration, reducing time lost to file management.
What do you dislike most about this product?
Some advanced features need setup which might be a challenge to the new non-technical users.
What recommendations would you give to someone considering this product?
Improves team collaboration and workflow efficiency reducing time lost to file management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pawan S.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2025
Efficient and Reliable Team Cloud Storage
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox Business stands out with its user-friendly interface, robust collaboration tools, and scalable storage options. Features like Smart Sync, advanced file sharing, and strong admin controls make it ideal for teams seeking efficient and secure cloud storage.
What is your favorite aspect of this product?
My favorite aspect of Dropbox Business is its seamless collaboration and file accessibility—teams can easily share, edit, and access files from anywhere, while Smart Sync keeps local storage uncluttered.
What do you dislike most about this product?
The main drawback of Dropbox Business is its higher cost compared to some competitors, especially for larger teams, and occasional limitations in advanced productivity features that other platforms like Google Workspace offer.
What recommendations would you give to someone considering this product?
I would recommend Dropbox Business to teams or businesses that need reliable cloud storage, easy file sharing, and strong collaboration tools. However, compare pricing and features with alternatives like Google Workspace or OneDrive to ensure it fits your budget and specific workflow needs.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
