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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Arka S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

A very secure and feature full enterprise cloud.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

The level of security it provides is really appreciable. The two-factor authentication is really good and works flawlessly. Also, the replicator factor is very good thus I can sleep peacefully at night with zero worries regarding my cloud data being safe.

What is your favorite aspect of this product?

The UI is very good. It also have a desktop app that works flawlessly. The video streaming option directly from cloud file is very efficient. We can also optimize the quality of stream as per our bandwidth.

What do you dislike most about this product?

The cost is relatively on the higher side compared to its peers. Also, the free trial storage given in the beginning is very less. The shared folder settings are a bit complex, would prefer a simpler menu.

What recommendations would you give to someone considering this product?

Go for it without a second though if it fulfills your requirement. This is one of the best cloud storage solutions for power users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mary Hill A.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use and learn

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It has a lot of storage capabilities, it's secure with our company login, it allows you to organize, drag and drop, and update in real time

What is your favorite aspect of this product?

That I can share a link to assets to outside peers, but they can't change anything about the assets

What do you dislike most about this product?

It can be hard to organize everything, not everyone knows how to use it, difficult to sometimes find exactly what you need

What recommendations would you give to someone considering this product?

It's great for small businesses, enterprise organizations may want to go with something more robust and intuitive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Bowen R.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

A Secure Cloud Citadel for Industry Files

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Cloud storage options are a dime a dozen, but Dropbox Business stands out for its robust security features and industry-leading compliance certifications. In the energy sector, where data security is paramount, that peace of mind is invaluable

What is your favorite aspect of this product?

Dropbox Business' security features are an absolute beast. Knowing our files are protected with 256-bit AES encryption and advanced intrusion detection gives us complete confidence when storing sensitive energy industry data

What do you dislike most about this product?

While Dropbox Business offers permission controls, granular access management could be improved. Right now, it can be a bit cumbersome to set up specific access levels for different team members and projects

What recommendations would you give to someone considering this product?

If your company deals with sensitive data, then Dropbox Business is definitely worth considering. Their commitment to security and user-friendly interface make it a perfect solution for teams of all sizes. Just remember, while it excels in security, it might not be the most feature-rich collaboration platform on the market.

Pros

  • Continually Improving Product
  • Efficient Service
  • Fair
  • Altruistic

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