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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

William H.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Expensive but offers quality service.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox has the best integration with third party software solutions and systems of any cloud storage option, I know about. Coupled with how easy it is to use across different access mediums ( desktop, browser and mobile ), Dropbox has been able to differentiate itself from substitute programs in key ways that truly matter, to a user like myself, as far as safe cloud based file storage is concerned.

What is your favorite aspect of this product?

The security provisions on dropbox , meant to protect my saved files from un-authrorized access is enterprise quality. With security options like two factor authentication available to me, I have not had a reason to be bothered about the security of sensitive data saved or shared through the Dropbox program.

What do you dislike most about this product?

Limited task management functionality and pricing is quite on the high side. I would say if I was to pay for this software myself, I would very likely be considering other cloud software storage program.

What recommendations would you give to someone considering this product?

I will always advocate that teams do a trial of a product , before considering full adoption.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Lars N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Share and store files securely with Dropbox.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers a centralized file storage and organization platform. As for online storage, the backup and retention features are great for peace of mind in case something is accidentally deleted. Another great feature is desktop alerts and notifications as it keeps all team members informed about developments and future steps of any project.

What is your favorite aspect of this product?

Dropbox offers us powerful collaboration features, including file sharing, commenting and editing in real time, these features are essential for our teams when we work together on different projects.

What do you dislike most about this product?

The pricing structure is a little higher compared to other options.

What recommendations would you give to someone considering this product?

Dropbox is a good option for businesses trying to increase productivity, improve teamwork, and securely store and manage their data online.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Burhan Uddin N.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jun 2024

"Comprehensive and User-Friendly"

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business differentiates itself from other similar products through several key features: Ease of Use: Dropbox Business is renowned for its intuitive and user-friendly interface, making it accessible for users of all technical levels. Seamless Integration: It offers extensive integration with a wide range of third-party apps and services, including Microsoft Office, Slack, and Zoom, enhancing workflow and productivity.

What is your favorite aspect of this product?

My favorite aspect of Dropbox Business is its seamless integration with third-party apps and services. This feature significantly enhances workflow efficiency by allowing users to connect and collaborate using tools they are already familiar with, such as Microsoft Office, Slack, and Zoom. The ability to centralize various tools within one platform not only simplifies processes but also boosts productivity, making it easier for teams to work together seamlessly and effectively.

What do you dislike most about this product?

What I dislike most about Dropbox Business is its **cost**. While the platform offers a comprehensive suite of features and robust functionality, its pricing can be relatively high compared to some competitors. This can be a barrier for small businesses or startups with limited budgets, making it challenging to justify the expense despite the benefits.

What recommendations would you give to someone considering this product?

If you are considering Dropbox Business, here are some recommendations: Evaluate Your Needs: Assess your business requirements, including storage capacity, collaboration needs, and security concerns. Ensure that Dropbox Business aligns with these needs. Take Advantage of the Free Trial: Utilize the free trial to explore its features and integrations fully. This will help you determine if it meets your expectations and fits well with your existing workflows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons

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