This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

921 Reviews Write a Review

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Saves Time
Respectful

Feature Ratings

Average 85

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Mobility Support

Data Loss Prevention

Large File Optimization

Electronic Signatures

3rd-Party Integrations

Audit Trail

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Dropbox Business Reviews

Atutha F.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

My Experience With Dropbox Business

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It is smooth, secure, and offer great features for handling content management.

What is your favorite aspect of this product?

As a content manager, Dropbox Business is very secure. It handles content collaboration really well.

What do you dislike most about this product?

No disregards for Dropbox Business. Has all features.

What recommendations would you give to someone considering this product?

I would recommend this tool hands down. Had great features.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Kishan Y.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Cloud Storage Made Easier for Groups.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox business syncs data faster and more reliably than google drive. Its 180 day version history and excellent file recovery set it apart from other cloud storage firms.

What is your favorite aspect of this product?

Zoom or Slack integration simplifies file sharing and collaboration.

What do you dislike most about this product?

Because it lacks google docs and sheets collaboration features, users must use other programs.

What recommendations would you give to someone considering this product?

for organizations that need fast, reliable mobile file syncing. Enterprises wanting secure information storage and document recovery.

Pros

Continually Improving Product
Respectful
Altruistic
Acts with Integrity

Scarpato A.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

My Experience With Dropbox Business

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It's an amazing solution for files sharing, syncing content and collaboration.

What is your favorite aspect of this product?

The collaboration aspects of Dropbox Business is what I like most. Sharing files with my team securely is easy and the tool comes with scalable cloud storage

What do you dislike most about this product?

Nothing really as Dropbox Business has more features and delivers.

What recommendations would you give to someone considering this product?

For content collaboration, I recommend Dropbox Business. It's secure, easy to use and highly scalable.

Pros

Continually Improving Product
Performance Enhancing
Efficient Service
Effective Service

Latest Research

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Atutha F.

My Experience With Dropbox Business

Likeliness to Recommend

Pros

Kishan Y.

Cloud Storage Made Easier for Groups.

Likeliness to Recommend

Pros

Scarpato A.

My Experience With Dropbox Business

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

Title

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Mobility Support

Data Loss Prevention

Large File Optimization

Electronic Signatures

3rd-Party Integrations

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support