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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Nicky R.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

I have a generally good experience on Dropbox.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It is Dropbox LAN feature for me. This functionality makes Dropbox very responsive and fast on all platforms. It also ensures that files are synchronized between all connected devices to my account, as soon as I save them to my folder. This provides me with quick access to my files on all devices.

What is your favorite aspect of this product?

One of the first things that appeals to me most as a Dropbox user, is how easy it is to navigate. I am of the opinion that its interface on mobile and desktop was built with the user in mind and all features are easy to access without difficulty. Its search function is easy to use too, making it convenient for me to locate my files.

What do you dislike most about this product?

The absence of zero knowledge encryption is a big question mark on Dropbox , especially for users or organizations who are concerned about their privacy. On another hand, there is no straightforward way to resolve conflicts arising from multiple users working on the same file.

What recommendations would you give to someone considering this product?

Thanks to Dropbox outstanding user interface, it has attracted a fast learning curve from new users in my organization. I recommend it to professionals seeking a file storage platform they can learn to use very quickly.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Saqib C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Reliable cloud storage with flexibility and backup

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I love how DropBox uses your operating system's native file manager rather than reinventing the wheel. The way it integrates into both Windows and MacOS is seamless, with all the syncing happening in the background across all devices as long as they're connected to the internet.

What is your favorite aspect of this product?

With dropbox I can access my files on all my different systems. I often need for work offline and I am very happy with dropbox's seamless synchronization and I never have to think about merging versions from different sites. I also l like the ability to have all my files downloaded on certain critical computers, while I can just have cloud access through my phone or just log in through the browser, should I need to.

What do you dislike most about this product?

This feels strange to say but I can honestly not think about anything I dislike about dropbox. All systems have their quirks, but dropbox's UI and organization just works very well with my way of thinking and doing things.

What recommendations would you give to someone considering this product?

Highly recommended product with one of the best cloud storage capability and offers flexibility.

Pros

  • Acts with Integrity
  • Enables Productivity
  • Efficient Service
  • Effective Service

Alex W.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Smart Storage, Smarter Collaboration

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

You’re not just storing files; you’re working on them in real time, and everyone’s on the same page—literally. No endless back-and-forth emails with attachments

What is your favorite aspect of this product?

I don’t need to keep everything on my hard drive—just what I’m currently working on. And when I do need an older file, it’s like magic; I click, and it’s there, synced and ready.

What do you dislike most about this product?

What bugs me the most is the file versioning. Sure, it’s there, but the interface for it feels clunky. If I’m trying to revert a file to an earlier version, it’s like a scavenger hunt to find the right one.

What recommendations would you give to someone considering this product?

It’s easy for things to get chaotic if everyone’s dumping files everywhere. Also, if you’re juggling a lot of data, upgrade your internet speed—Dropbox likes to sync, and it can hog your bandwidth.

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Acts with Integrity

Most Popular Dropbox Business Comparisons

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