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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Amanda S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

It really protects my data.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Large files can be sent, offers greater security. Dropbox integrates with communication tools, has larger storage capacity, has a remote deletion security feature. Other users can be tagged in file comments.

What is your favorite aspect of this product?

I have been using Dropbox for years, in addition to creating, editing, and sharing content in the cloud; it allows me to travel with peace of mind and my data is never lost, plus it saved me a hard drive that suddenly failed (defective). I feel that Dropbox really goes out of its way to protect its users' data. -The synchronization function with the desktop, so I don't have to download the files to work on them, plus it synchronizes the information with the cloud when you save the changes. Another great advantage is that you can recover older versions of files that may have been overridden.

What do you dislike most about this product?

There are only a few details that I dislike, for example, it is difficult for me to locate recently uploaded documents after revisiting the page, the interface is not difficult to use, it is easy to get familiar with, but it lacks improvements, and for the price this tool has this should be different and more fluid.

What recommendations would you give to someone considering this product?

Regarding the prices that Dropbox Business handles, there are cheaper options, but everything has a cost if you are looking for something that takes the basic features to a much higher level.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Security Protects

Martin W.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Incredible tool for files storage and sharing.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It enables ease of automatic files backup and syncing.

What is your favorite aspect of this product?

It's easy to store files on cloud securely. It's easy to access files anywhere. It's easy to share files with others. Enables ease of files recovery.

What do you dislike most about this product?

Uploading files of large size is time consuming.

What recommendations would you give to someone considering this product?

I strongly recommend this tool for great files storage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ADITYA R.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to access & share files, Saves space on drive

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

With dopbox, it is much easier to access & share filesand other documents from any part of the world swiftly Saves lot of space on hard drive by storing my projects on cloud. This increases the efficiency & speed of my laptop Easy to search a document in few seconds when required urgently

What is your favorite aspect of this product?

Allows me to exercise permissions for different types of workers in my company

What do you dislike most about this product?

There are way too many limitations on storage. Furthermore, it requires way to many clicks to download a document The GUI or interface looks much more complex

What recommendations would you give to someone considering this product?

Its really a wiorth having a Dropbox. Must try it. The best thing is the feature which allows restoring the files which were deleted accidentally

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Dropbox Business Comparisons

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