Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Charles K.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

One of the best cloud storage solution. Dropbox.B.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I like Dropbox Business's customer support team because they are always available, very helpful and friendly. Dropbox Business is one of the best file storage applications that allows you to share large and small files faster and easier. Implementing Dropbox Business is simple and easy so you don't need to look at third-party service providers to implement it for you.

What is your favorite aspect of this product?

Dropbox Business is a powerful, reliable and very effective file management tool that allows you to store your important files safely in the cloud. It has a responsive customer support team behind it and i like how they respond quickly once you get in touch with them.

What do you dislike most about this product?

Dropbox Business is a very secure application for file storage but it is a bit expensive. Apart from this i don't have anything extra to dislike about it.

What recommendations would you give to someone considering this product?

Anyone looking for a very secure application for file storage, please consider Dropbox Business.

Pros

  • Saves Time
  • Respectful
  • Client Friendly Policies
  • Fair

Sonal D.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An ace tool for files storage,syncing and sharing.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is more effective tool that enables great files syncing and files sharing. Dropbox Business offer more integration with many third-party APIs used in our organization.

What is your favorite aspect of this product?

Ensure secure access to files. Allows secure files storage and back up. Makes it simple to follow and manage files efficiently. It's easy to search files. File recovery is another great aspect of this tool.

What do you dislike most about this product?

Dropbox Business is safe and secure tool use for online files storage, syncing and sharing and I haven't seen anything negative to comment.

What recommendations would you give to someone considering this product?

For simplicity of storing, syncing and sharing files, Dropbox Business is the best solution that I look for.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

My Dropbox Business experience and overall insight

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It's the most easiest tool for sharing files faster. Dropbox Business enables ease of storing files on cloud. Supports files of different versions.

What is your favorite aspect of this product?

I'm impressed how I can sync and backup files automatically in real-time with Dropbox Business. Dropbox Business helps me to collaborate on files with my teams. This tool helps me to access and manage my files and work efficiently. Lost or deleted files can be retrieved easily with Dropbox Business.

What do you dislike most about this product?

Dropbox Business is very user-friendly and simple to use and nothing amounts to dislike.

What recommendations would you give to someone considering this product?

Everyone need Dropbox Business to share,store and sync files effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171