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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Noah B.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Platform with unique virtues.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

We can keep a lot of information on file including documents and audios. The data is very well saved and above all safe.

What is your favorite aspect of this product?

Any type of file, be it from the office or personal, I can save it without complications. It is a platform that is handled very well and with adequate protection for all our data.

What do you dislike most about this product?

I do not have negative things for this product because we have not been using it for so long, but in this time it has helped us.

What recommendations would you give to someone considering this product?

When we want we can access our documents without problems, it is a lightweight system that is worth using. The best way to store your data and keep it safe.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stephanie C.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Proven to be secured and reliable.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is different from other storage applications in terms of general intuitiveness of its mobile and desktop application. Likewise, its broad integration with third party applications.

What is your favorite aspect of this product?

I am most happy with Dropbox reliability , which is basically my ability to save files from a variety of devices and access these saved files from different device types conveniently. Also very important for me, is Dropbox smooth integration with a lot of applications I use regularly at work such as Slack and Microsoft 365.

What do you dislike most about this product?

File synchronization on Dropbox, is at times not as as reliable as it should be. There have been times where synchronization on some of my devices lags or suddenly stops, thereby requiring me to restart my devices.

What recommendations would you give to someone considering this product?

Dropbox is easy to use and has proven to be reliable as well.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

James K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A solid software for file storage and sharing.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business us a very secure and reliable solution for file storage. I like it because it helps me to manage my important files safely. It has a very responsive and friendly interface that makes it easy to learn and use. I like the fact that Dropbox Business provides strong security for your files thus making it a super secure application for file storage.

What is your favorite aspect of this product?

What i like most about Dropbox Business is how it is simple to use and learn. It is a great software that enables you to store your business and personal files safely and securely in the cloud. Additionally, Dropbox Business customer service is very helpful and reliable.

What do you dislike most about this product?

I have used Dropbox Business for many years and it has been a great platform for file storage. I have nothing to dislike about it.

What recommendations would you give to someone considering this product?

I recommend Dropbox Business as a great platform for file storage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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