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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Jeremy B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Protect and share files and documents

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is innovative to backup all photos as they are added, it also provides an admin panel to control files centrally.

What is your favorite aspect of this product?

Like Dropbox allows you to share files and send file requests, with the option to leave comments on files and collaborate with Microsoft Office, it is also useful for recovering deleted files and maintaining version histories in case of recovering old versions of files.

What do you dislike most about this product?

With Dropbox we have no problem, it is very useful, simple and with the functions that are required in our work area, some setbacks were resolved by the customer service team.

What recommendations would you give to someone considering this product?

I recommend Dropbox to have the important files of the organization at hand, just by opening an app on the cell phone, it is an excellent tool for saving in the cloud, with the possibility of creating different folders and sub folders.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fabio L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

To make backup copies.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox has a much appreciated feature and it is the automatic file backup option, to make backup copies of all the documents, which helps to work without fear of losing them.

What is your favorite aspect of this product?

I like Dropbox is easy to use, it provides the option to share files with a specific user, there is also the option of total privacy, in addition, it provides third-party integration, which gives the opportunity to speed up the work is also, efficient to maintain a repository of all work done in the cloud.

What do you dislike most about this product?

Dropbox is accessible from anywhere with the internet, allowing you to work from the office, at home or while traveling without inconvenience.

What recommendations would you give to someone considering this product?

I recommend Dropbox because the upload speed is very fast, I can easily store large files in cloud storage and keep track from anywhere.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rodrigo C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Smart workspace

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is great for storing static information, and backing up larger files, it also enables fast file syncing, includes local syncing, and data security.

What is your favorite aspect of this product?

I like Dropbox for creating, storing, and sharing content in the cloud from Google Docs, Sheets, and Slides, Microsoft Office files, and Dropbox Paper alongside the traditional files from this app.

What do you dislike most about this product?

Dropbox is an option for cloud storage that is used without problems and keeps files organized, it also provides security for uploaded data.

What recommendations would you give to someone considering this product?

I recommend Dropbox is fast, simple with an intuitive user interface, allows you to transfer files and backup data from anywhere, which is competitive in reducing file sharing and planned activities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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