Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Drag and Drop User Interface

85

Mobility Support

84

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Chinmay D.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Best product for data backup

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox comes with Microsoft suits and has a very cheaper price as compared to other storage applications. also, it has 2 step security for your data so that no suspicious device or person can access that.

What is your favorite aspect of this product?

Dropbox has an automatic backup option in its application which backup all your mobile data and store it over the cloud and we can access them anywhere.

What do you dislike most about this product?

The mobile interface of dropbox is not good sometimes while uploading a heavy file it fails

What recommendations would you give to someone considering this product?

I highly recommend dropbox to use for backing up your important information.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Glenn P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Document protection

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox facilitates integrations with Adobe, Autodesk, DocuSign and Zoom, allowing to initiate daily business workflows, among which are: editing files, sending electronic signatures, video annotation and sending electronic faxes from the application.

What is your favorite aspect of this product?

I like it Dropbox is a document management system (DMS) that allows you to store and share files safely, from a central storage location based on the cloud, it also allows you to easily make backup copies of contracts, communications and archived data in a safe area.

What do you dislike most about this product?

Dropbox is available as a cloud-based file management system and on Android and iOS mobile devices, it is also useful to install on Windows, Mac, Linux machines and work reliably without inconvenience.

What recommendations would you give to someone considering this product?

I recommend Dropbox for document backups - you can back up any file contained in the file infrastructure, both manually and with automated backup capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrew F.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

For data storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers stability to keep files safe, allows file synchronization from phones, camera or SD card, with options for recovering files that have been deleted in the last 30 days and version history, allows to revert edited files to the original within 30 days.

What is your favorite aspect of this product?

I like Dropbox, it allows a very well designed interface, it is easy to use and can be integrated with Google Docs and Microsoft Office 365, it is also beneficial to view and upload files on various devices and share entire folders with anyone, it also allows monitoring of shared files and folders from a single page.

What do you dislike most about this product?

Dropbox is reliable, easy to use and configure, photos, documents and files are in the cloud, they can be accessed at any time from the Dropbox website, Windows, Mac and Linux, as well as iOS and Android without hindrance.

What recommendations would you give to someone considering this product?

I recommend Dropbox offers easy ways to share and collaborate with others on projects; It is beneficial for creating links and sharing files for editing or viewing, where it is not necessary to be a user of the application.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171