Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Jackson B.

  • Role: Sales Marketing
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

My favorite application for file management.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a straightforward and a solid software for file storage and sharing. It allows you to manage files safely and securely in the cloud. I like how it is easy and fast to share files with other colleagues. Dropbox Business provides strong security for your important files thus making it a super powerful tool for file management. I have used it for more than 5 years and i like everything about it.

What is your favorite aspect of this product?

My experience with Dropbox Business has been amazing. I like how it is easy and simple to install, set up and use. It allows me to access my important files from anywhere anytime. I can store my business and personal documents safely and securely in my Dropbox account without any fear of losing them. The customer support is always available to help you when you need them most.

What do you dislike most about this product?

Since i started using Dropbox Business, i have never encountered any challenging issues. It is a very secure application for file storage and sharing.

What recommendations would you give to someone considering this product?

I recommend Dropbox Business for file management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Airton O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Integrated cloud services

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox allows you to configure versions, access controls, simultaneous editing, data storage for up to 30 days and synchronization of products in real time.

What is your favorite aspect of this product?

I Like Dropbox offers options to manage shared folders and groups, organize, sync and protect files, cloud content, mixed media documents and direct access to the web in one location, also works on all devices, integrates with applications from third parties and enables teams and organizations to collaborate instantly.

What do you dislike most about this product?

Dropbox should be improved as a mobile app and system integration appears to be slow in some cases.

What recommendations would you give to someone considering this product?

Dropbox is recommended for sharing files between users, as well as for automatically syncing files and photos to the cloud through the desktop app.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

William P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

file sharing is simplified

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Compared to other programs, the mobile application is easy to use to work and all files are accessible from the comfort of your phone.

What is your favorite aspect of this product?

I like Dropbox for the security it provides when it comes to storing essential documents that you need to keep safe on the go is made possible by the use of its password-protected system.

What do you dislike most about this product?

I would like to see improvements in the first Dropbox configuration; I've noticed other programs are simpler and more intuitive and the most basic plans don't seem to make sharing as simple as it could be.

What recommendations would you give to someone considering this product?

I recommend Dropbox for collaborative work in the office, especially for working from home, it is also useful to keep separate versions of files (unlike Google, which, for some unknown reason, allows you to have many files with the same name in the same folder) .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171