
What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDropbox Business Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Dropbox Business.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Enterprise Grade Security Controls
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Data Loss Prevention
Large File Optimization
Electronic Signatures
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews
Jackson B.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: End User of Application
Submitted Nov 2021
My favorite application for file management.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox Business is a straightforward and a solid software for file storage and sharing. It allows you to manage files safely and securely in the cloud. I like how it is easy and fast to share files with other colleagues. Dropbox Business provides strong security for your important files thus making it a super powerful tool for file management. I have used it for more than 5 years and i like everything about it.
What is your favorite aspect of this product?
My experience with Dropbox Business has been amazing. I like how it is easy and simple to install, set up and use. It allows me to access my important files from anywhere anytime. I can store my business and personal documents safely and securely in my Dropbox account without any fear of losing them. The customer support is always available to help you when you need them most.
What do you dislike most about this product?
Since i started using Dropbox Business, i have never encountered any challenging issues. It is a very secure application for file storage and sharing.
What recommendations would you give to someone considering this product?
I recommend Dropbox Business for file management.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity

Airton O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Integrated cloud services
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox allows you to configure versions, access controls, simultaneous editing, data storage for up to 30 days and synchronization of products in real time.
What is your favorite aspect of this product?
I Like Dropbox offers options to manage shared folders and groups, organize, sync and protect files, cloud content, mixed media documents and direct access to the web in one location, also works on all devices, integrates with applications from third parties and enables teams and organizations to collaborate instantly.
What do you dislike most about this product?
Dropbox should be improved as a mobile app and system integration appears to be slow in some cases.
What recommendations would you give to someone considering this product?
Dropbox is recommended for sharing files between users, as well as for automatically syncing files and photos to the cloud through the desktop app.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

William P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
file sharing is simplified
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Compared to other programs, the mobile application is easy to use to work and all files are accessible from the comfort of your phone.
What is your favorite aspect of this product?
I like Dropbox for the security it provides when it comes to storing essential documents that you need to keep safe on the go is made possible by the use of its password-protected system.
What do you dislike most about this product?
I would like to see improvements in the first Dropbox configuration; I've noticed other programs are simpler and more intuitive and the most basic plans don't seem to make sharing as simple as it could be.
What recommendations would you give to someone considering this product?
I recommend Dropbox for collaborative work in the office, especially for working from home, it is also useful to keep separate versions of files (unlike Google, which, for some unknown reason, allows you to have many files with the same name in the same folder) .
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing