
What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Enterprise Grade Security Controls
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Data Loss Prevention
Large File Optimization
Electronic Signatures
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews

Akshay S.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
A Necessity for Businesses of All Sizes
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox Business is an online file-sharing and storage service that offers users a personal account and a business account. The business account offers features such as unlimited storage, user management, and remote wipe.
What is your favorite aspect of this product?
The favorite aspect of Dropbox Business is that it provides a way to store and share files securely and easily between employees.
What do you dislike most about this product?
Dropbox Business is not always reliable. Sometimes it is slow to upload or download files, or it will not connect to the internet. This can be frustrating when you are trying to get work done.
What recommendations would you give to someone considering this product?
If you are considering Dropbox Business, I would recommend signing up for a free trial and testing out the features to see if they fit your needs. I would also recommend reading reviews online to get an idea of what other users think about the product.
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Continually Improving Product

Eric E.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Feb 2022
Easy document syncing and management
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
It's easy to sync everything with your desktop without having all of your files take up space on your hard drive with their selective sync.
What is your favorite aspect of this product?
The selective sync functionality is great. I can see all of my files that are in Dropbox, but the only files that I've synced locally take up any disk space.
What do you dislike most about this product?
The web UI isn't the best, but I typically only use the computer app.
What recommendations would you give to someone considering this product?
I use several tools for cloud storage for different things. Dropbox is perfect for admin roles or people who aren't used to Google Drive. Give it a shot to see if it fits into your workflow before simply defaulting to something else.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Saves Time
Cons
- Commodity Features
Anderson M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Helpful for mass sharing of documents
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Real-time synchronization and ease of use are the things that distinguish Dropbox for me
What is your favorite aspect of this product?
I love that it integrates easily with Finder on Mac
What do you dislike most about this product?
I don't have any complaints about Dropbox. I would like to learn more about it so I could implement it better personally.
What recommendations would you give to someone considering this product?
I think it's a great product to use for teams.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing