Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Amjed A.

  • Role: Public Sector
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Dropbox, is it the best?

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

I like using DropBox, they make many offers to extend the storage size for free.

What is your favorite aspect of this product?

I like how dependable it is; I stored some photos on it, and after almost ten years, I discovered them; they are all working perfectly without any problems. The mobile application is also excellent.

What do you dislike most about this product?

What I dislike the most about them is the amount of storage space they provide in comparison to others.

What recommendations would you give to someone considering this product?

It is excellent for cloud storage and very reliable, but the cloud storage size is not perfect.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Natasha M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Dropbox is beautiful and can be better.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is simple secured. I have used this storage platform in one way or another since 2013. I have never had my data or files compromised, neither has anybody that I know.

What is your favorite aspect of this product?

Dropbox integrates with an unprecedented number of third party application solutions. This creates newer possibilities, while also allowing easy data sharing from one application to another.

What do you dislike most about this product?

Dropbox has no advanced document editor, similar to what is obtainable between Google Drive and Google Docs. The closest to the aforementioned is Dropbox paper, which basically does not always meet my needs.

What recommendations would you give to someone considering this product?

I have not used a more secured file storage program better than Dropbox.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sara W.

  • Role: Finance
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Top-notch file management platform for businesses

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Remote wipe of all data in seconds in case of loss or theft. Accessibility on mobile devices and secure file sharing

What is your favorite aspect of this product?

Excellent transfer speed and automatic file sharing

What do you dislike most about this product?

Limited integration with third-party apps

What recommendations would you give to someone considering this product?

Do not burn through Dropbox alternatives looking for a file management platform as there is no replacement for this robust file management system

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171