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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Akshay S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

A Necessity for Businesses of All Sizes

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is an online file-sharing and storage service that offers users a personal account and a business account. The business account offers features such as unlimited storage, user management, and remote wipe.

What is your favorite aspect of this product?

The favorite aspect of Dropbox Business is that it provides a way to store and share files securely and easily between employees.

What do you dislike most about this product?

Dropbox Business is not always reliable. Sometimes it is slow to upload or download files, or it will not connect to the internet. This can be frustrating when you are trying to get work done.

What recommendations would you give to someone considering this product?

If you are considering Dropbox Business, I would recommend signing up for a free trial and testing out the features to see if they fit your needs. I would also recommend reading reviews online to get an idea of what other users think about the product.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Eric E.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy document syncing and management

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It's easy to sync everything with your desktop without having all of your files take up space on your hard drive with their selective sync.

What is your favorite aspect of this product?

The selective sync functionality is great. I can see all of my files that are in Dropbox, but the only files that I've synced locally take up any disk space.

What do you dislike most about this product?

The web UI isn't the best, but I typically only use the computer app.

What recommendations would you give to someone considering this product?

I use several tools for cloud storage for different things. Dropbox is perfect for admin roles or people who aren't used to Google Drive. Give it a shot to see if it fits into your workflow before simply defaulting to something else.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Saves Time

Cons

  • Commodity Features

Anderson M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Helpful for mass sharing of documents

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Real-time synchronization and ease of use are the things that distinguish Dropbox for me

What is your favorite aspect of this product?

I love that it integrates easily with Finder on Mac

What do you dislike most about this product?

I don't have any complaints about Dropbox. I would like to learn more about it so I could implement it better personally.

What recommendations would you give to someone considering this product?

I think it's a great product to use for teams.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons

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