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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Harold M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Save time sending files to multiple people.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The main difference I notice between Dropbox and some other cloud storage software is that Dropbox has a shared folder. I have previously used cloud storage software and they don't have a shared folder for a work team, software like OneDrive or Box, they don't have that feature. This shared folder has helped me to upload files and share them directly with my colleagues, it is a fairly simple process and it allows me to save time by sharing files in a general way, with this shared folder it is not necessary to send files individually to the various employees .

What is your favorite aspect of this product?

My favorite aspect of Dropbox is that it has a system that updates all the files in the cloud in real time, I can upload a file from my computer and instantly access that file from the Dropbox Mobile App. I also love that this software provides me with an encryption service, where I can modify the privacy of a file so that it can be seen by a specific audience and I also ensure that no intruder enters the files, intruders who do not have access permissions. I also like the interface, it's quite comfortable, the colors are proportional and they help me to have a comfortable experience at all times.

What do you dislike most about this product?

The main things I don't like about Dropbox is document editing. When I upload a document to our Sales industry network in Dropbox, I can't simultaneously edit it with another colleague. Dropbox currently allows only one person to edit a document, if two people edit a document, a copy will automatically be created for both edits. I would like to edit documents with my colleagues, without this problem happening, this would improve teamwork. I also don't like the free trial, it's very limited, it offers very little free space and it also doesn't allow you to create shared folders in the free version.

What recommendations would you give to someone considering this product?

The main reason that makes me recommend Dropbox is that it is a very comfortable software to organize your documents and files, you will always feel good using Dropbox and organizing all your files. I also recommend it because it is accessible from any device, this helps you to take your files anywhere in a matter of seconds. If you are looking for a software that helps you share files immediately, Dropbox is the best option thanks to its shared folder, it saves a lot of time.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Eleanor L.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Costly but a bit secure data storage option

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

I adore how simple it's to locate ANYTHING—and how fast. Each of our customers' files, dating back several years, are simply accessible, easily shared, and constantly available. We may also regulate the share ability and withdraw it as required when tasks are completed. Dropbox makes it easy for me to interact with my colleagues.

What is your favorite aspect of this product?

We were searching for an online cloud storing, uploading, and collaboration platform that was both safe and accessible. We evaluated several systems, and Dropbox was among them. Since Dropbox has become our main file storing and sharing solution, we are fortunate to save a significant amount of time and cost.

What do you dislike most about this product?

Cost is significantly more than most other market choices for the comparable storage capacity. Less safe since there is no end-to-end data encryption method.

What recommendations would you give to someone considering this product?

I would strongly recommend organizations to thoroughly analyze all security issues prior investing in Dropbox. Several solid options are found in the marketplace currently that are not always safer than Dropbox however, also much less expensive.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Lulu H.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Content Organisation and Collaboration Made Easy

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business makes team content organization easy. In addition, it comes with features that makes content collaboration easy

What is your favorite aspect of this product?

Sharing business content with the team is easy The software comes with some Security features It's scalable It makes working as a team easy

What do you dislike most about this product?

All I can say is that Dropbox Business is flawless

What recommendations would you give to someone considering this product?

For business content organization and collaboration, Dropbox Business is king. It's affordable, easy to use and secure

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Most Popular Dropbox Business Comparisons

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