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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Shahnawaz A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Fantastic and most secure cloud storage platform.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

This platform is precipitously adding more features which makes this platform robust. Security is one of the most important features for cloud storage, and trust me, DropBox is really day-by-day getting a more secure cloud platform. This platform supports multi-factor authentication for login. Post login, an Immediately automated email will be sent as acknowledgement. Also supports many other security protocols, like maintaining a complete history of devices where the user is logged In and easily removed from any time from any device. You can add extra security by using the Vault feature. The passcode can be enabled to make it more secure.

What is your favorite aspect of this product?

"Easy to use" is one of the most favourite aspects for me irrespective of platform. Especially I love the mobile application and iPad application. This platform supports almost all document files, even you can rename the file name within the app and very easy to create a new folder through app. The PDF file can be converted to PNG or JPG which is very easy to share on any page as an Image. Surprisingly files can be available to access when the internet is not available by using "Manage offline files". One of the best and most likeable features is "secure your all password". DropBox application has an inbuilt video player to play saved video.

What do you dislike most about this product?

Rather than dislike, there are few feedback that can be added in an upcoming release. I have saved a lot of Zip files but there is no way to preview the Zip files content or no way to UnZip file within the app. It would be nice to have preview Zip files content and the in-app UnZip feature will add more value to the product. Even there should be at least 15GB free space because another cloud storage vendor provides 15GB but DropBox provide only free 8GB. One minor issue I had faced during integration with MS Word.

What recommendations would you give to someone considering this product?

DropBox is one of the best platforms as a cloud storage platform which is also known as the most secure cloud storage platform. This platform has many more features which attract users too much like, enable/disable AutoSave feature, Tagging feature, Dropbox Business is used with the security of having multiple layers of protection for the files handled by the user, etc. This platform allows us to leave comments, use emojis and stickers.

Pros

  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Fair

Katlyn K.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy, straight forward. It's a drop box

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It's very simple and integrates easily onto my desktop, applications, email.

What is your favorite aspect of this product?

Its integration and speed for uploading. Everyone can access it.

What do you dislike most about this product?

Nothing - it's great.

What recommendations would you give to someone considering this product?

Download the plug ins.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mouath A.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Dropbox is close to be away from the market

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

I use Dropbox personally, For my private things not in my organisation or commercial use. However, Dropbox is limited and is not a good coopetitor to google drive for example. However, Google drive provides higher free capacity and QR generation

What is your favorite aspect of this product?

mmmm as any cloud website, an online storage to your files and folders. Moreover, the security and privacy. I uploaded files since 8 years ago and it is still existed. hhhhh

What do you dislike most about this product?

The free space is very small.

What recommendations would you give to someone considering this product?

Just upload the most necessary files because of a space shortage.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Cons

  • Less Generous
  • Less Inspiring

Most Popular Dropbox Business Comparisons

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