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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Sabrina G.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Amazing Product with trailblazing features!

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I love this product because there is so much that is integrated into dropbox that allows you to utilize it across multiple platforms.

What is your favorite aspect of this product?

I love the fact that you can utilize the product across multiple platforms including his integration with Microsoft teams it makes it much easier to drop and drag documents and collaborate with Teams.

What do you dislike most about this product?

There is not much that I dislike about the product I wish that all subscriptions allow the search throughout the document feature.

What recommendations would you give to someone considering this product?

If you are interested in this product don’t hesitate any longer this is such a great pride that it allows you to easily collaborate it integrates with multiple interfaces it is very conducive to efficient operations and collaboration.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

brianna o.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

An amazing cloud storage platform.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It is very easy to organize, share or access files and to search files by its name. You can easily share files with any account. It provides recovery of lost files and more effective team collaboration. Shared files are access able throughout the world anytime. You don’t need to upload file again and again after editing. You just need to update and share by just giving link if the person is in your team and has given access. You can keep track on who is editing the files. It is more professional and business focused.

What is your favorite aspect of this product?

It is designed for a modern collaborating workspace to save your time. It is very easy to collaborate with co-workers for projects.

What do you dislike most about this product?

It fails to give metadata like the date and time of the creation of file. It takes a lot of time to upload large files. The most expensive plan hasn’t even enough storage. It has a great interaction with third parties like canva, slack, zappier, otter, etc. which makes your work easier. Private Key management is missing. It has some sync conflicts result in multiple copies of a file which could be confusing.

What recommendations would you give to someone considering this product?

It is recommended and trusted, your company can easily rely-on it. Free version is ok but I would recommend the paid plan if you want sufficient storage.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Respectful

Jasmeet S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Expensive yet somewhat safe data storage

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

We were in the search of a secure and easy-to-use web cloud storage, uploading, and teamwork tool. Dropbox was one of the applications that we assessed. We have saved a considerable deal of time and resources because Dropbox has been our primary file storage and sharing option.

What is your favorite aspect of this product?

I love how easy is to find Something and how quickly. Every one of our clients' files, extending back a long time, is immediately accessed, freely shared, and always available. We can also control the reach and withhold this when jobs are finished. Dropbox makes it very simple for someone like me to communicate with my coworkers.

What do you dislike most about this product?

The price is much more than almost all other market options for equivalent storage capacity. Because of absence of end-to-end encrypting data technique, it is less secure.

What recommendations would you give to someone considering this product?

I highly advise enterprises to properly investigate all safety concerns before indulging in Dropbox. There are other great solutions offered in the industry right now that are not necessarily secure than Dropbox but are also considerably less expensive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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