Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Fred R.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Mobile-first file storage and sharing solution

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business indexes files in any repository so users can find, edit, share, and update files easily. Dropbox powerful search does a full-text search and surpasses the need to dig deep to find the most updated file within seconds.

What is your favorite aspect of this product?

It employees search for a particular file, the system will automatically suggest an updated version if it exists from any repository, even when employees have no idea that it was updated.

What do you dislike most about this product?

The interface follows a traditional folder structure to store files. For example, the marketing team can't have a separate interface than the HR team.

What recommendations would you give to someone considering this product?

Use of Dropbox Business helps businesses avoid going through the long and resource-intensive process of developing and maintaining their own content management platform.. It doesn't restrict on the number of folders employees can create. It even allows users to pin, star or bookmark important content.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maddie S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Super Easy to use

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The real time synchronization is a game changer! Being able to open files on your desktop, work on them, save and have them update immediately is awesome

What is your favorite aspect of this product?

The ability to upload different versions of the file and have people collaborate on them.

What do you dislike most about this product?

Sometimes the product glitches.

What recommendations would you give to someone considering this product?

I would highly recommend this product. It is easy to use and has unbeatable features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alejandro Jose O.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

reliable cloud solution

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I have never lost a file with dropbox or a file update. And that is a lot to say! With other software that I have used personally and corporately I have lost my job on several occasions. Dropbox is very stable.

What is your favorite aspect of this product?

The option to share links with external users is very simple and your privacy is editable. You can easily view the file history and recover previous versions in case you delete something by mistake. I have never lost a file using dropbox.

What do you dislike most about this product?

Sometimes the synchronization is delayed but with a little patience it is resolved. Update notifications can be annoying but it's a necessary evil.

What recommendations would you give to someone considering this product?

Initially try it for a couple of weeks in its free version to assess how easily your team could adopt it for daily work.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Dropbox Business Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171