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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Amiya D.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Powerful Enterprise Software

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business allows your organization to expand without boundaries while maintaining total control over critical corporate information and user activities. So, the best thing about this system is the intuitive design and the easy-to-use interface. Thus, those with the least knowledge about the app can also use this.

What is your favorite aspect of this product?

Dropbox Business enhances an already great online file storage option for small to medium-sized organizations. It has Smart Sync, Remote Wipe capabilities, and a greater emphasis on teamwork.

What do you dislike most about this product?

Dropbox has a hefty monthly fee, which makes you consider other options. The component of Dropbox that is least likely to happen is legally enforceable signature demands; this should be expanded.

What recommendations would you give to someone considering this product?

Dropbox Business makes it easier for your team, to work by providing limitless storage and file retrieval, plus extensive user rights. Indeed, Dropbox claims that over 300,000 teams utilize Dropbox Business. Thus, I would also recommend you all to try it and enjoy the perks.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Effective Service

Jeffrey H.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

0utstanding Cloud Storage Partner

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Its additional features like lost file recovery, 2 factor authentication (2FA) and Single Sign On among others.

What is your favorite aspect of this product?

I like its capacity for large storage space and the fact that you can store files there and retrieve them from anywhere.

What do you dislike most about this product?

There's a concern with security, plus it's more expensive to host in comparison.

What recommendations would you give to someone considering this product?

I highly recommend it especially to large firms due to its very much needed additional features like 2 FA, SSO, File Recovery and Live Customer Support. Definitely the app to use.

Pros

  • Helps Innovate
  • Generous Negotitation
  • Transparent
  • Includes Product Enhancements

Erin M.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

One-Stop Data Storage Platform

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It's outstanding cloud storage and additional features like 2 Factor Authentication and Single Sign On.

What is your favorite aspect of this product?

The fact that I can use it to set up a quick virtual meeting room or touch base very fast.

What do you dislike most about this product?

It lacks a search function.

What recommendations would you give to someone considering this product?

I would recommend it to anyone looking for a perfect way to store data at a relatively low cost.

Pros

  • Performance Enhancing
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

Most Popular Dropbox Business Comparisons

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