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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Alexandra F.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Dropbox lives up to its storage and backup promise

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox is used at our company as a storage location for large data files. It allows us to manage a single version of the technological information pertaining to the data we handle when many people from different departments are working with it. We can organize our data and files thanks to Dropbox. It ensures the most recent version and cuts down on redundant work. It is critical to have a single repository of information when working with groups from all branches of the company. It enables you to work "follow the sun," so that in the event of a pandemic, the main plant workgroup can pick up and pass on the work done in branch offices.

What is your favorite aspect of this product?

Dropbox has excellent security and can handle sensitive or corporate data. This gives you peace of mind when using the installation for data storage and management, as well as analytical programs and results. Users can also be managed so that data and results are accessed in accordance with their roles. This can ensure that data and results are properly managed and controlled. Dropbox is simple to use and configure. However, some forethought is required to ensure that the design and jerarquy are suitable. The development of an appropriate jerarchy, as well as the use of the repository, must be planned. Dropbox is ideal for small teams as well

What do you dislike most about this product?

When working with the Dropbox desktop application, we must perform certain checks because it may occasionally display the file date and time incorrectly, necessitating manual sync and update. The use of desktop CPUs is extremely wasteful. Although file transfer is not a CPU-intensive process, it can be slowed by the application's large data storage capacity. Several recurring issues, such as video loading on mobile failing repeatedly, should be addressed in future app updates if the mobile app is used. Google Drive's mediocre data layout, sharing interfaces, and productive and user-friendly data integration.

What recommendations would you give to someone considering this product?

Dropbox appears to be more user-friendly. When completing some basic tasks, it is easier to work with. It lacks the complexity of SharePoint, but that complexity is not required in a variety of situations. It also lacks the overhead associated with more complex tools. Very appropriate for a wide range of files. It is simple to organize aided files for a project. Many projects allow you to set up and manage a user hierarchy for different levels of access. When the devices with which we work are located in a different area than the office, we receive significant assistance in achieving information security and confidentiality.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kayley n.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Great Product!

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It makes it easy to share items with many people securely.

What is your favorite aspect of this product?

It is easy to use and accurate.

What do you dislike most about this product?

Nothing comes to mind.

What recommendations would you give to someone considering this product?

I think it is a good product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Annette A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Save files instantly!

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The best thing I like about Dropbox is that we can upload any kind of file in it like PDF, jpg, mp4 and many others. I love that I can easily access any file whenever I want from my mobile too. It works very well for holding materials and documents. I always prefer saving my important files in dropbox.

What is your favorite aspect of this product?

The thing I like the most about Dropbox is that it has made a lot of progress, and it does not take too much time to upload documents or share them. And also, it has really helped me to organize my important files. With the help of Dropbox, I can easily restore data if they are missed by any mistake.

What do you dislike most about this product?

It is a less secure tool because there is no end to end encryption of data. Its editing feature also does not help. I also don't like that the space for storage is limited and you have to pay more money to get more space.

What recommendations would you give to someone considering this product?

It is far better than google drive but you get what you pay for without any free extra features. The startups should try the free version before going to buy a paid one. But before anything make sure to compare pricing between similar providers.

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Client's Interest First

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