Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Megan K.

  • Role: Finance
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Ease of use, functionality, usability and speed.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

In the last 3 years i have been using Dropbox Business after switching from Box due to its functionality and performance. Dropbox Business is a very secure and reliable application that provides a very high security and speed when it comes to file sharing. I like how it is easy to implement, set up and use.

What is your favorite aspect of this product?

Dropbox Business enables me to store my business and personal files safely and securely in the cloud. It is a great and reliable application that does not require third-party service providers to implement. It has a responsive, smooth and clean UI which makes it easy to learn and use even for new beginners. Sharing files is easy, fast and safe.

What do you dislike most about this product?

Dropbox Business is a little bit expensive. That's the only disadvantage of it.

What recommendations would you give to someone considering this product?

If you are looking for a safe place to keep your important files, then i recommend Dropbox Business.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Antony E.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

A very secure and reliable tool for file storage.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

One of the advantages of Dropbox Business is security. It is a very secure application that provides very high security for all your data. I use it daily and it enables me to manage my files from anywhere anytime across the world. Dropbox Business is easy to use and learn, no training needed to get started with it. The customer support team behind it is robust, very responsive and helpful.

What is your favorite aspect of this product?

I like Dropbox Business because it enables me to store my business and personal files safely and securely in the cloud without any fear of losing them. It is a brilliant and fantastic solution that provides high security for your sensitive files. It is extremely easy and fast to access files and share them with other colleagues.

What do you dislike most about this product?

Dropbox Business cost is high. I wish the vendor can lower the price to make it more affordable to small sized businesses.

What recommendations would you give to someone considering this product?

I recommend Dropbox Business to everyone looking for a safe place to keep their files. Dropbox Business is the solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Godfrey M.

  • Role: Finance
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

DROPBOX EXCELLENT FOR TEAMS AND PROJECTS.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Easy to use and retrieve file out in cloud. faster transmission to and from our devices. Sharing files or any type of document via dropbox is great and we can upload file to the storage and share the link with other users. The security of data is assured with dropbox.

What is your favorite aspect of this product?

Data is accessible at any time from anywhere and can be shared easily. It has excellent UI and perhaps the best functionality around sharing folders and files. The sync option allows one to work with data on multiple devices while on the go. Allows file sharing via URL link.

What do you dislike most about this product?

Basic storage capacity is just 2GB. Subscription fee are too pricey.

What recommendations would you give to someone considering this product?

I recommend Dropbox for the following reasons. It simplifies workflow in work team. Distribute a file for evaluation and discussion among team members. It has been an excellent problem solving tool for file transfer. It's straight forward and intuitive with a user-friendly UI making it easier to to upload and share files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171