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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Muhammad Daud S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Great platform for Data storage and Sharing

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox as compared to OneDrive is a way more scalable and easy-to-use application and platform. Its cross-platform compatibility is a great value to the business using versatile vendors and platforms. Dropbox also has a great version history and it can be restored or retrieved at various levels.

What is your favorite aspect of this product?

I found Dropbox's business very helpful to run on all different devices under the same account. This is useful for the IT team to run backups from various servers and store them on the cloud. Another favorite aspect of Dropbox is the file version history which is easy tracking of any changes or amendments to the file. This allows the use of the restore feature to the exact file.

What do you dislike most about this product?

Certain files are prohibited to upload on the cloud if they have any encryption signatures. This affects certain database or SQL files to have trouble with cloud syncing and hence we have to introduce local storage for that. If Dropbox cloud syncing could allow all encrypted files to sync, this will resolve technical issues for IT Team.

What recommendations would you give to someone considering this product?

I would highly recommend Dropbox Business solution for any small, medium, or large business as it is a great backup utility and file sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marcus J.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Popular data sharing & collaboration solution

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has enabled our firm to expand without bounds while maintaining complete control over critical company data and user activities. Dropbox Business is built on a secure, distributed system that includes numerous layers of security and we trust this option on the market because of its solid security measures.

What is your favorite aspect of this product?

It enables us to collaborate on files and we have observed that working together on huge files on DropBox Business used less bandwidth than competitors. Organizing, moving, and uploading files is simple with Dropbox Business. I enjoy being able to exchange files with others who do not have access to my account.

What do you dislike most about this product?

Dropbox doesn't always sync correctly, forcing us to make a new duplicate of our file. Furthermore, it is not uncommon for files to take a long time to sync. It does not always alert us when we run out of space but it will also stop syncing, which can be perplexing because we later find the reason why our file isn't showing up online.

What recommendations would you give to someone considering this product?

Dropbox Business offers better information sharing and data leakage safety because it allows administrators to disable user uploads. They'll be able to view and download files that they've been given permission to. Furthermore, you can view files from anywhere with an internet connection, making it simple to work on documents and projects with peers.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Andreas B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

A solid cloud storage solution

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

It used to be the best option on the market but there are many competitors now that have caught up.

What is your favorite aspect of this product?

Integration to g-suite.

What do you dislike most about this product?

It doesn't have the ability to use revision history incase you made a crucial mistake.

What recommendations would you give to someone considering this product?

They have a free version that is a great way to test their features out.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Saves Time

Cons

  • Slower Product Innovation

Most Popular Dropbox Business Comparisons

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