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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Andrea M.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Excellent for storing and exchanging files

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

the main difference is its ease of use.

What is your favorite aspect of this product?

Sharing folders or files with others while keeping them synced across several devices. Additionally, the shared file or folder may be secured. I've tried a few others, but Dropbox is by far the best.

What do you dislike most about this product?

My only complaint at this point is that they have made so many changes in such a short period of time that I can no longer think of anything negative to say about the product. Because of how far the answer has come, I can't see any way to enhance it.

What recommendations would you give to someone considering this product?

Using the tool, I've been able to see how the team's ideas interrelate and get comments in the private online meetings that take place at work. For the safety of its users' files, Dropbox Business uses many layers of protection, all of which are up to industry-standard security requirements, to ensure that no data is ever compromised.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Michael T.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Robust cloud file storage service

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is an intuitive and secure cloud storage service that's easy to use. It makes it easy to store and organize documents in the cloud. It enhances collaborative work, efficiently manages organized file storage, and ensures quick access to documents at any time. It has the ability to back up files with file backups, which can be easily recovered from accidental deletions or virus attacks. It offers features that substantially improve collaborative work.

What is your favorite aspect of this product?

It allows you to send large files simply and securely. It can be accessed quickly and seamlessly from any computer or mobile device. It offers a fast and efficient way to organize and share files, optimizing collaborative work. File synchronization is very simple and hassle-free. It seamlessly integrates with communication apps like Slack and Zoom. The management console is very secure and easy to use.

What do you dislike most about this product?

The only thing they can improve is that sometimes it takes a long time or the file synchronization simply fails.

What recommendations would you give to someone considering this product?

Dropbox Business is a cloud storage service that works efficiently and is highly reliable. Makes it easy to organize, access, and share files. I recommend its implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Grant G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Dropbox dominates internet storage and syncing.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

perhaps the only difference would be the price is very high.

What is your favorite aspect of this product?

Dropbox makes file syncing and sharing simple, allowing businesses to easily exchange and alter information stored in the cloud. This boosts the productivity of employees since they can access the information from any location, while also enhancing cooperation. Access to deleted files and documents is also made possible using the Dropbox service, which is extremely user-friendly and straightforward to use.

What do you dislike most about this product?

With Dropbox, there isn't much to complain about; the features and performance are both exceptional when compared to other cloud storage services; the only drawback I can think of is the pricing, which I personally find to be too expensive.

What recommendations would you give to someone considering this product?

If you need what I said previously, you may, of course, make use of Dropbox Business. You can count on it to be one of the best cloud storage providers in the industry. It is reliable and does not experience any downtime.

Pros

  • Effective Service
  • Client Friendly Policies
  • Client's Interest First
  • Transparent

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