
What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Real-Time Synchronization
Enterprise Grade Security Controls
Drag and Drop User Interface
Mobility Support
Data Loss Prevention
Large File Optimization
Electronic Signatures
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews

Holden L.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2024
Dropbox Business: Simplifying File Collaboration
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox’s deep permissions ensure greater security. Administrators can grant different roles to members of the team so confidential data is visible only to qualified personnel. This, paired with Dropbox’s top-of-the-line encryption protocols, makes it a top pick for companies that value data security and compliance.
What is your favorite aspect of this product?
I love the user-friendly interface, which reduces the learning curve. There is a very intuitive way to switch between individual and group files, folders, and settings, making Dropbox accessible for anyone, regardless of their abilities. Its mobile app also keeps files close by, enabling experts to stay connected wherever they go. Together, these features increase team productivity and visibility.
What do you dislike most about this product?
One drawback to Dropbox Business is its cost. The platform’s premium features, such as Smart Sync and detailed permissions, are only offered on the top plans and are not accessible to small businesses or start-ups. Giving more options for simple plans might make it competitive.
What recommendations would you give to someone considering this product?
Companies should take advantage of Dropbox’s training materials and guides in order to benefit the fullest extent of the platform. Encouraging team members to make good use of features such as Smart Sync, individual permissions, and shared folders will maximize storage, collaboration, and data security. Small companies should take the time to carefully assess their needs and select plans that offer the best cost-performance ratio between features and price.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Braden L.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Dec 2024
Secure and Efficient File Management with Dropbox.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
The unique feature of Dropbox Business is its Smart Sync, which syncs everything without the need to use your local storage. This feature gives it an edge over competitors when teams deal with vast amounts of data on small devices.
What is your favorite aspect of this product?
The beauty of Dropbox Business is that it is an integrated collaboration tool. Shared folders and previews allow different team members to edit the same file without version conflicts. Integration with Microsoft Office and Google Workspace facilitates real-time editing and sharing.
What do you dislike most about this product?
Another drawback is that its search features could be more consistent for users who work with extensive libraries of files. Searches with more sophisticated filters or AI-powered suggestions would be easier to use for teams who manage millions of documents and media files.
What recommendations would you give to someone considering this product?
Businesses looking at Dropbox Business need to try the free trial to see how it fits into current workflows. For any team with big storage or collaboration requirements, this will mainly be helpful if paired with Microsoft Office or Slack.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Ernesto C.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Efficient Synchronization and Collaboration.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
One significant distinction is that Dropbox Business is notable for its dependable and quick device syncing, even when dealing with massive data sets.
What is your favorite aspect of this product?
Dropbox Business provides a lot of secure space for storing files that can be accessed from any device, which is why I prefer it. I can update files between devices instantly. We can work together using version control, shared folders, and document comments.
What do you dislike most about this product?
For tiny enterprises that don't need extensive storage, the price can be significant.
What recommendations would you give to someone considering this product?
For companies that require safe cloud storage with sophisticated access control features and real-time communication, I suggest Dropbox Business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing