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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Glenn I.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great for file sharing

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It is easy to use for file storage and sharing. Files that are too large to email or need to be seen by a large audience can easily be shared in a couple of clicks

What is your favorite aspect of this product?

File sharing makes this such a great tool and easy to use

What do you dislike most about this product?

I haven't found anything I don't like about Dropbox as yet

What recommendations would you give to someone considering this product?

Easy to use and great for file sharing. Also means of backing up your drives without the hassle of backup software

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Caring
  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2022

Easy to customize, but many files can slow it down

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Franchesca G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Perfect Cloud Storage SOlution"

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

its ease of use and its price that is not very high.

What is your favorite aspect of this product?

Dropbox has an easy-to-use user interface, supports all file kinds, and has a special folder for sharing files with others. Dropbox may save any of my files that are accidentally deleted for 30 days in a folder so that I can easily retrieve them if the need arises. Dropbox's download and upload speeds are astounding. I am able to upload and download things swiftly and easily without any issues. An excellent mobile application platform is included that I use to transfer, upload and scan files as well.

What do you dislike most about this product?

In the event of a problem, Dropbox's customer care is of little assistance; even after receiving feedback, the issue remains unresolved. When the storage capacity has been exhausted, files must be removed to create room for new ones. This is another problem.

What recommendations would you give to someone considering this product?

Consider Dropbox Business if you're a small team on a limited budget and require worldwide, simple access to files. It's a great way to communicate and keep track of file changes, creations, etc. in real time.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Most Popular Dropbox Business Comparisons

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