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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Thomas W.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Drop your files and be worry free!

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is my favorite one among all other platforms because it provides ease of use and reliability of files access and storage. You can share and store files (even large files) without much hassle and struggle. It is very intuitive and easy to use even if you are new to this platform.

What is your favorite aspect of this product?

Dropbox Business is your cloud storage and data backup platform. It is a heaven for people who work online and companies who want to go completely remote. The safe and secure way to be in touch and share files like usual is dropbox. It is operable on all devices all the time. One of my favorite features is its offline access.

What do you dislike most about this product?

Searching for specific files after a period of time is a complete hassle because dropbox’s search feature is not very dreamy in fact it lacks basic robust functions. It is quite a bummer because when in a hurry you will be even later.

What recommendations would you give to someone considering this product?

There are a few bummers here and there, but if you look at the complete picture of this one, it is amazing. An overall complete tool that is greatly beneficial for companies overall. its pricing might not be very suitable for small companies but midsize and large companies can get their benefits.

Pros

  • Trustworthy
  • Efficient Service
  • Fair
  • Helps Innovate

Akash J.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Low cost featured product .

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

The security aspect and ability to share my files and using Dropbox with third party software like zoom is nice .

What is your favorite aspect of this product?

In the documentation part it's is nearly similar to other companies and provide best in class documents handling .

What do you dislike most about this product?

Storage capacity could be sorted .

What recommendations would you give to someone considering this product?

Easy to use with low costing

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

David C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Terrific cloud data storage option

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

We moved to Dropbox to store our RAW content and crucial business documents. It's really a terrific cloud storage option, but it's not limitless. It's fantastic to have this app because it is helpful for not just data storage but also for content collaboration, file sharing, and syncing. I use it to share files with groups of people.

What is your favorite aspect of this product?

Dropbox offers a lot of storage space at a very reasonable price as compared to its rivals as well as it also gives us complete control over file access. It keeps all our corporate data files as well as my personal information safe and secure, and the greatest thing is that it offers free storage of 10 GB and can be synchronized simply and in seconds across all of our gadgets without compromising security and performance.

What do you dislike most about this product?

We did have some issues with file syncing in the past and these were because of our mistake, but with their technical teams' help, we were able to resolve the most pressing issues. The only remaining issue is that for certain people, file synchronization can be slow and a little overwhelming but with little extra effort this issue can also be resolved.

What recommendations would you give to someone considering this product?

Dropbox Business has handled everything from file syncing to sharing wisely and it was just one solid solution that also allowed us to obtain information regarding certain information pockets, saving us time from having to attend multiple meetings to walk through a core problem or small inaccuracy. It is nice to have this system in the corporation.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Most Popular Dropbox Business Comparisons

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