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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

David K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastically easier and ideal file-sharing app

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox has been a part of our lives for many years and because of its high functionality and security, we are not even supposed to leave it. One of the things that I and other staff members appreciate the most is how straightforward it is, making our job fun and giving us confidence that our sensitive information is completely secure.

What is your favorite aspect of this product?

As I said above I am totally amazed by its simplicity so for us newcomers it wasn't necessary to waste time learning this new tool from the start because everyone knows how it works. This stable program consolidates my data into a single cloud location from which I can access it at any time no matter where and with which device I am accessing it.

What do you dislike most about this product?

I can't think of anything I dislike right now, they have made so many changes in the time I have used it that any dislikes I had have vanished. The only concern is that there are occasions when collaboration can be clumsy but it is in rare instances not daily.

What recommendations would you give to someone considering this product?

Dropbox is an extremely stable tool with a simple and basic structure and a user-friendly interface, for any business regardless of its type, size, and sector in which it is working. You can simply add security to your documents and folders, and you can quickly determine who in your group requires the equipment.

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Client Friendly Policies

Alfred L.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Reliable platform to store documents

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

We have a single location where we can interact and collect ideas and files that are shared among all members. We can share more efficiently and have access to the files that each team member is working on. We no longer have to rely on long emails with several attachments to download and store, and then worry about whether or not it is the most recent version.

What is your favorite aspect of this product?

I like being able to access shared files with my colleagues. All of our files are kept in one place and are easily accessible from mobile, laptop, or desktop devices. I also enjoy the option to save a copy with the current user if the file is open. This aids in keeping track of file modifications. Dropbox is versatile in terms of file management, and its to-do list is fantastic; it recognized our assignment as completed and alerted us of pending chores. We can quickly share and save client information in Dropbox's cloud since it is connected with Zoho Meeting, and we can easily send a message in Dropbox's user profile.

What do you dislike most about this product?

My only gripe is the size restriction that comes with the purchase. My teams normally maintain the files for roughly a year before moving them to another server. So storing files for a year quickly consumes the allocated capacity. As a result, we must continually remove files to create way for new ones. To access all of the files in your Dropbox, we're enjoying a really secure experience generating, sharing, and maintaining our files, as well as keeping our team collaborative. We have not yet encountered any particular issue. In reality, it took up relatively little hard drive space, which increased our systems.

What recommendations would you give to someone considering this product?

It is highly recommended for all businesses, regardless of size; it is a universal tool for sharing, producing, and transferring data. There is plenty to say about Dropbox; its mobile app is simple to use and effective, allowing us to interact with our team. The ability to exchange material in an orderly manner and remain up to speed on what each team member is working on is the most significant enhancement provided by this program.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Douglas R.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great way to sync files to the cloud.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It is well priced and very easy to use.

What is your favorite aspect of this product?

Dropbox Business is an evergreen utility since it doesn't try too hard. You can quickly identify which people of your team need access to the tool since you have access to files, folders, and groups. In addition, I liked how easy it was to get in touch with other businesses. When working on data management, this allowed us to collaborate on numerous data files without any hassles, and it also allowed us to ask other collaborators about specific data pockets and save time by not having to attend several meetings to settle a tiny problem or mistake.

What do you dislike most about this product?

The paid version is overkill for me; I'd rather have a basic, open-source file manager. Why a makeover of Dropbox is necessary if it wants to stay a success. Simplifying Dropbox's administrative interface and making it more appealing to small companies would be preferable than demanding a minimum of three users. A single user is sufficient for certain teams.

What recommendations would you give to someone considering this product?

It's a good cloud storage choice for both business and personal use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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