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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Geoffrey M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Impressive cloud storage tool with high security.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a secure cloud file storage service that encrypts all data. It allows us to guide access and exchange documents in the Slack application, which is quite useful for this program's users. Dropbox has a big number of users, which makes it easier to exchange documents with other enterprises and clients. It allows access from anywhere, from a mobile phone or computer, by sending merely a link to share.

What is your favorite aspect of this product?

Using Dropbox Business services means we may save data in the cloud for speedier access from anywhere and on any electronic device. The synchronization of various devices guarantees that the consumer may get the information from anywhere; convenience is the primary link in product satisfaction. It integrates with Gmail and has other combinations with other apps. Dropbox Business is a must-have with our outstanding brand and also with relevant data advertising so everyone can get on with their job because of the ease of access, storage space, and resources to utilize.

What do you dislike most about this product?

I discovered other characteristics that I disliked. For example, numerous versions of the same software might cause problems on systems that do not execute updates. If I change a spreadsheet in Dropbox B. while another user I shared it with is opening it, we may have made another document and it may be produced. It would be useful if there was a mechanism to detect whether people are altering certain documents so that we could avoid accessing them and triggering a data conflict. Sometimes the sync doesn't work well, especially during the initial setup, causing our group's machines to go down until we can go in there and repair it.

What recommendations would you give to someone considering this product?

Dropbox is an excellent resource for preventing laptop crashes, which may result in the loss of days or years of work, and for readily accessing your papers if they do occur. Sharing data using Dropbox is easy, and safety and security are assured. Dropbox Business is appropriate for travel groups, huge picture and video documents, advertising and marketing departments updating information in spreadsheets, people who require access from everywhere, technical skills, and more.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Camila B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Solution to your multiple collaboration needs

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a cloud-based solution for file exchange and cooperation that was created for the modern workforce to cut down on menial tasks and allow users to concentrate on the important things. Users may recover a whole device using Dropbox in addition to uploading specific files and documents to its computers.

What is your favorite aspect of this product?

This program enables our employees to save all sorts of papers and use them from any location without having to worry about our information getting lost or damaged while utilizing outdated devices. The program is also accessible through their internet browser, which although not as refined as the app selection, is nevertheless amazing.

What do you dislike most about this product?

It can be disconcerting when various versions of documentation are lying around as a consequence of synchronization issues that have occurred in directories on occasion. The format choices and functionality of Dropbox are also constrained. As a result, it is only an annotating tool and does not even come close to matching the documenting and page formatting capabilities of Google Docs or Microsoft Word.

What recommendations would you give to someone considering this product?

We still use wonderful online tools like Dropbox Business to maximize the effectiveness of our virtual meetings, which might be straightforward or intricate. Any member of our staff can easily tell you that file storing and document transfer between clients are handled in a straightforward and useful manner.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Luke S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A powerful and reliable file storage tool

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business offers a high capacity of storing data compared to other applications we have used before. It is scalable and as our organization grows it extends with us. It compatibility with mobile devices like smartphones, tablets has simplified the sending, receiving and storage of data. It is reliable and highly customizable. The ease of IT administration is fantastic. The client support is responsive and are available on a 24/7 daily basis. The pricing is affordable for business of all types. The application performs great expect for the desktop version. The overall user experience is great.

What is your favorite aspect of this product?

It is a great file storage tool that has helped us in the Accounts departments to store all our data in one place. We can easily access the data at any time using any device since it was deployed in the cloud. It is also easy to use and we can put restrictions on private files. Also, it allows us to share files of any type and the speed is super fast. Retrieving data when is lost is not an issue when it comes to DropBox. It backs up our data on a daily basis keeping all our data up to date. We love the scalability it offers and the stability of the platform keeps all our data in check.

What do you dislike most about this product?

It is difficult to use the desktop application and also more speed is required when uploading or downloading files.

What recommendations would you give to someone considering this product?

It is a great file storage tool that simplifies works for us. It is reliable and secure. The centralization of data in one place makes it easy for everyone to access data when required. Sharing of files across the whole organization is fast and easy. The platform has secured all our sensitive files and we have never experienced cyber attack issues. It has kept us productive with its great collaborative tools. It is worth trying it out.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

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