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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Rasedul R.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"I can access my files from anywhere!"

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is better than other programs because it has more features, offers more cloud storage, and is easy to use.

What is your favorite aspect of this product?

Access to your data may be done at any time, from any location. File storage and retrieval in the cloud using dropbox means you may ditch the flash drive or laptop altogether. Making it simple for you and your coworkers to communicate and work together

What do you dislike most about this product?

I have no complaints regarding Dropbox at this time. One thing I would modify is to make it more user-friendly not just for Microsoft, but also for Apple's applications.

What recommendations would you give to someone considering this product?

This is a terrific way to share files with others and to get the most out of teamwork. As long as you're persistent, you'll get the answers or the help that you need from their support staff.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Mathew M.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Victorious cloud files storage and sharing tool.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

End-to-end encryption security feature makes Dropbox Business unique among it's competitors. Enables ease of files back up and recovery.

What is your favorite aspect of this product?

Ability to access files on any device easily is what I like most about Dropbox Business. I like ease to share and collaborate with files seamlessly. It's simple to store files.

What do you dislike most about this product?

Dropbox Business premium features are expensive to buy.

What recommendations would you give to someone considering this product?

It's a well established to for files storage and sharing that anyone should consider having.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Benjamin B.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Dropbox Business great program

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a program that has a good price and is very easy to use, it is better than other programs.

What is your favorite aspect of this product?

With a clean and straightforward UI, sharing documents and collaborating with colleagues is a cinch. Using an app while on the go is quite convenient.

What do you dislike most about this product?

On the app, moving files between folders might be time-consuming. It's possible that opening lage video files will be a problem.

What recommendations would you give to someone considering this product?

This is a fantastic tool for exchanging files and enhancing teamwork. Although my interactions with their customer service personnel have been sporadic, if you persist in asking questions or seeking assistance from another member of the team, they will respond.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Most Popular Dropbox Business Comparisons

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