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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Charles J. W.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great for managing documents and collaborating.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox has simplified the process of saving files, which allows us to preserve our everyday data by keeping it in Dropbox. It also allows us to easily access all saved info whenever we want. We can save time, energy, and effort. It has increased the efficiency and flexibility of our work, making it more efficient and flexible. The most fun aspect is its user-friendly UI. It has made our life easier because it allows us to handle several accounts at the same time. I appreciate its ability to instantly trace existing or missing data.

What is your favorite aspect of this product?

Dropbox Business in my opinion, is the greatest and most secure platform for saving and keeping data. Its capacity to store and exchange files locally and remotely is one of its primary characteristics, and it saves us time by eliminating the need to transport USB sticks from one workstation to another. This is the simplest method for creating accounts. Everything appears to be OK when it is put up, such as allowing staff to rapidly access everything they require. Its searchability is fantastic, and we can quickly archive the necessary information when needed. It would not be incorrect to state that Dropbox has taught us how to organize files

What do you dislike most about this product?

There is no question that you may retrieve lost data from Dropbox, but one major issue is that if you haven't checked in for a few months, your account may be erased, even if there is some data, so you need to log in more frequently to prove your existence. This limits the application's ability to utilise long-term data storage. Another disadvantage is that uploading huge files might have a negative impact on network performance, albeit this is unusual.

What recommendations would you give to someone considering this product?

This is an excellent tool for all businesses, it has the ability to log all adjustments and even versions, which allows you to restore the prior version if you discover a flaw you were unaware of. When compared to other similar programs, its sync performance is really quick. Second, your team might benefit greatly from your mobile app since Dropbox allows us to effectively manage folders.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Claire T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It is manageable and dependable

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a shining star when it comes to teamwork and performance. Apart from that, I was able to connect it to any third-party software applications that I use, which is why I felt that it is an ideal and pleasant working place. If any of our important files are accidentally erased, Dropbox can save them in a directory for one month and I can easily recover them.

What is your favorite aspect of this product?

First and foremost, I highly appreciate the feature that enables me to involve my all clients in every project I work on by quickly sharing every single detail with them, and this option is extremely simple to use. I also fully appreciate the fact that all of my data are grouped and instantly shared with each client safely. Its storage is excellent and enough to store really a massive amount of data.

What do you dislike most about this product?

I agree that I found some issues there, but none of them put me in the situation that I had faced with other systems that I had previously used; issues are minor and easily removed; the only major issue that bothered me was that shifting from the previous tool to it is not just a big problem; it is a nightmare.

What recommendations would you give to someone considering this product?

Dropbox has an easy-to-use interface, supports all file kinds, and has a special area for file sharing. Its download and upload speeds are absolutely astounding. Users can upload and download files swiftly and easily. An excellent mobile application is also offered by them to enable users to work from anywhere. I must recommend it!

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

John F.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The product is straightforward

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

In terms of my interaction with Dropbox, I hold extremely dear the various layers of security that Dropbox provides for my files. Another thing that made this experience more wonderful is its multiple collaboration and data-sharing features. In the Dropbox system, we have all we need, so we are confident in backing up and sharing our confidential docs. As a result, we can sleep comfortably at night.

What is your favorite aspect of this product?

It is a durable and solid file-sharing method that is outfitted with all desired characteristics. The fact that the features and all functional modules are not only potent but also modifiable collaboratively has astounded us, giving us a completely stable and familiar platform where we can work with great confidence. It also safeguards us against data leaks. Finally, this amazing has numerous amazing features that make it fully easy to manage.

What do you dislike most about this product?

Its modifications can be complicated for the less skilled person, and they don't always go as predicted, which means their prices aren't fixed, which can have a negative influence on our budgets because we always establish budgets at the beginning of the year. Its reporting may be more in-depth. In my opinion, this program needs a few minor adjustments to be more amazing.

What recommendations would you give to someone considering this product?

Dropbox is a brilliant alternative for group work and quick project administration. Its collaboration features make it incredibly simple for users to keep clients and team members on the same page and work collaboratively. It is more than just a file-sharing and syncing platform. Dropbox is both safe and simple to use.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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