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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Eric W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Highly secured platform

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox provides the platform for me to effortlessly keep, distribute, and retrieve my documents from anywhere. Once my computer broke, I didn't have to worry because Dropbox had safely backed up my data, which I was able to restore easily.

What is your favorite aspect of this product?

Dropbox provides dependable online storage; we save almost all of our information there and has come in handy several times. We utilize several of Dropbox Business's capabilities, mostly for organizing data transfer with our clients and enabling clients to upload. It's simple to use, has a fantastic user interface, and offers a variety of storage choices for our company. Logging in allows users to fully access all of our data, which I value. I can also use it from any location with an internet connection, which is convenient and it assists our organization in managing and expanding.

What do you dislike most about this product?

Sometimes the sync becomes stuck but doesn't always interact with the cloud. However, if we pay attention to the notifications, they will be notified if there is a problem. Moreover, something more I dislike about Dropbox is that the typeface on the document exchange page that the consumer sees is unclean.

What recommendations would you give to someone considering this product?

Dropbox Business has become one of my favorite online tools because it made hosting online meetings simple. So simple to use. Backup and storage that is safe and secure. Enables others to see and share our files with our permission. So it provides me great peace of mind knowing the data that are vital to me are secure and easy to access if I need it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Charlie S.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Dropbox Business is the best

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a very easy program, in this it stands out from other programs.

What is your favorite aspect of this product?

My favorite aspect of it is the ease with which several individuals can collaborate on a single platform to access shared data. In addition, they allow distinct folders or documents in a shared place to have varied levels of access.

What do you dislike most about this product?

No easy-to-use actions feature on the web browser version like on the desktop version bothers me. It would simplify functioning if the web browser version was as user-friendly as possible. After becoming acclimated to one platform's functionalities, it's worrying that you won't be able to transfer those talents to the next platform since practically everything changes.

What recommendations would you give to someone considering this product?

It all depends on what your organization needs from a platform like Dropbox, and how much time and money you're willing to invest in it. Other companies in the market may be able to meet your requirements, but if you need something more widespread or want to provide access to several layers of workers, this could be the one for you. As well as being able to control which files or users have access to which folders, having numerous logins and degrees of access is a terrific feature that enhances the platform's structure.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Juliane S.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Modern workspace that reduces our busy hours

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I have experience in this field and have used a variety of tools to handle our projects, but I am impressed that this particular project relieves us of a significant amount of stress. Cuts down on our hectic hours. Something excellent in the product is its security, managing capability, and simplicity.

What is your favorite aspect of this product?

For our organization work, we were searching for a tool that not only allowed us to sync and share files with partners but also provide better features and after implementing it I adore each and everything of the tool. Although it offers a variety of options that make it easier to use, Dropbox is the only service that makes it simpler for us to manage many projects because each partner may modify files in real-time.

What do you dislike most about this product?

I've had to evaluate the optimum setup for my daily file maintenance a few times. The menu may need a refresh to make it simpler to discover the files for what we're looking for. I'd like to highlight a few areas where developers could make improvements. The comments and notes section could be more user-friendly and straightforward.

What recommendations would you give to someone considering this product?

I recommend it since it is a simple software with a low cost. It saves a file to a Dropbox folder, and the program instantly syncs it to any other computers or devices that have access to that folder. I can also use it from any location that has an internet connection, which is convenient; it helps us manage and expand our business.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Saves Time
  • Respectful

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