
What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Enterprise Grade Security Controls
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Data Loss Prevention
Large File Optimization
Electronic Signatures
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews

Camila B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Solution to your multiple collaboration needs
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox is a cloud-based solution for file exchange and cooperation that was created for the modern workforce to cut down on menial tasks and allow users to concentrate on the important things. Users may recover a whole device using Dropbox in addition to uploading specific files and documents to its computers.
What is your favorite aspect of this product?
This program enables our employees to save all sorts of papers and use them from any location without having to worry about our information getting lost or damaged while utilizing outdated devices. The program is also accessible through their internet browser, which although not as refined as the app selection, is nevertheless amazing.
What do you dislike most about this product?
It can be disconcerting when various versions of documentation are lying around as a consequence of synchronization issues that have occurred in directories on occasion. The format choices and functionality of Dropbox are also constrained. As a result, it is only an annotating tool and does not even come close to matching the documenting and page formatting capabilities of Google Docs or Microsoft Word.
What recommendations would you give to someone considering this product?
We still use wonderful online tools like Dropbox Business to maximize the effectiveness of our virtual meetings, which might be straightforward or intricate. Any member of our staff can easily tell you that file storing and document transfer between clients are handled in a straightforward and useful manner.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Inspires Innovation
Luke S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
A powerful and reliable file storage tool
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox Business offers a high capacity of storing data compared to other applications we have used before. It is scalable and as our organization grows it extends with us. It compatibility with mobile devices like smartphones, tablets has simplified the sending, receiving and storage of data. It is reliable and highly customizable. The ease of IT administration is fantastic. The client support is responsive and are available on a 24/7 daily basis. The pricing is affordable for business of all types. The application performs great expect for the desktop version. The overall user experience is great.
What is your favorite aspect of this product?
It is a great file storage tool that has helped us in the Accounts departments to store all our data in one place. We can easily access the data at any time using any device since it was deployed in the cloud. It is also easy to use and we can put restrictions on private files. Also, it allows us to share files of any type and the speed is super fast. Retrieving data when is lost is not an issue when it comes to DropBox. It backs up our data on a daily basis keeping all our data up to date. We love the scalability it offers and the stability of the platform keeps all our data in check.
What do you dislike most about this product?
It is difficult to use the desktop application and also more speed is required when uploading or downloading files.
What recommendations would you give to someone considering this product?
It is a great file storage tool that simplifies works for us. It is reliable and secure. The centralization of data in one place makes it easy for everyone to access data when required. Sharing of files across the whole organization is fast and easy. The platform has secured all our sensitive files and we have never experienced cyber attack issues. It has kept us productive with its great collaborative tools. It is worth trying it out.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service

Haroe F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Dropbox offers what you needs the most.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
We have complete control regarding who may view our files at the folders and file base. It's simple to use, has a wonderful user interface, and provides our organization with a number of storage alternatives. Signing in gives us easy accessibility to all of our data which we strongly appreciate. This software's medium simplifies file storage, sophisticated file sharing, and display.
What is your favorite aspect of this product?
The organization's collaboration has increased as a result of this program since we can now collaborate on the very same task more effortlessly. Also, getting my efforts there and discussing them with some other colleagues makes me feel safer. I suggest it to everyone who works in a team work and deals with large files, or has to stay organized.
What do you dislike most about this product?
The customer support isn't very helpful. Furthermore, the offered input does not resolve the issue. Another difficulty is storage space; once that threshold is crossed, files must be destroyed to create room for the new ones. The current state of affairs makes everything more difficult to track down files.
What recommendations would you give to someone considering this product?
It's also quite beneficial because it allows users to access and share their uploaded files from any platform.One of the most apparent advantages about using a cloud service such as Dropbox is that our files remain safe even if our pc isn't. It was the primary reason for selecting Dropbox over other programs.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity