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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Camila B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Solution to your multiple collaboration needs

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a cloud-based solution for file exchange and cooperation that was created for the modern workforce to cut down on menial tasks and allow users to concentrate on the important things. Users may recover a whole device using Dropbox in addition to uploading specific files and documents to its computers.

What is your favorite aspect of this product?

This program enables our employees to save all sorts of papers and use them from any location without having to worry about our information getting lost or damaged while utilizing outdated devices. The program is also accessible through their internet browser, which although not as refined as the app selection, is nevertheless amazing.

What do you dislike most about this product?

It can be disconcerting when various versions of documentation are lying around as a consequence of synchronization issues that have occurred in directories on occasion. The format choices and functionality of Dropbox are also constrained. As a result, it is only an annotating tool and does not even come close to matching the documenting and page formatting capabilities of Google Docs or Microsoft Word.

What recommendations would you give to someone considering this product?

We still use wonderful online tools like Dropbox Business to maximize the effectiveness of our virtual meetings, which might be straightforward or intricate. Any member of our staff can easily tell you that file storing and document transfer between clients are handled in a straightforward and useful manner.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Luke S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A powerful and reliable file storage tool

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business offers a high capacity of storing data compared to other applications we have used before. It is scalable and as our organization grows it extends with us. It compatibility with mobile devices like smartphones, tablets has simplified the sending, receiving and storage of data. It is reliable and highly customizable. The ease of IT administration is fantastic. The client support is responsive and are available on a 24/7 daily basis. The pricing is affordable for business of all types. The application performs great expect for the desktop version. The overall user experience is great.

What is your favorite aspect of this product?

It is a great file storage tool that has helped us in the Accounts departments to store all our data in one place. We can easily access the data at any time using any device since it was deployed in the cloud. It is also easy to use and we can put restrictions on private files. Also, it allows us to share files of any type and the speed is super fast. Retrieving data when is lost is not an issue when it comes to DropBox. It backs up our data on a daily basis keeping all our data up to date. We love the scalability it offers and the stability of the platform keeps all our data in check.

What do you dislike most about this product?

It is difficult to use the desktop application and also more speed is required when uploading or downloading files.

What recommendations would you give to someone considering this product?

It is a great file storage tool that simplifies works for us. It is reliable and secure. The centralization of data in one place makes it easy for everyone to access data when required. Sharing of files across the whole organization is fast and easy. The platform has secured all our sensitive files and we have never experienced cyber attack issues. It has kept us productive with its great collaborative tools. It is worth trying it out.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Haroe F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Dropbox offers what you needs the most.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

We have complete control regarding who may view our files at the folders and file base. It's simple to use, has a wonderful user interface, and provides our organization with a number of storage alternatives. Signing in gives us easy accessibility to all of our data which we strongly appreciate. This software's medium simplifies file storage, sophisticated file sharing, and display.

What is your favorite aspect of this product?

The organization's collaboration has increased as a result of this program since we can now collaborate on the very same task more effortlessly. Also, getting my efforts there and discussing them with some other colleagues makes me feel safer. I suggest it to everyone who works in a team work and deals with large files, or has to stay organized.

What do you dislike most about this product?

The customer support isn't very helpful. Furthermore, the offered input does not resolve the issue. Another difficulty is storage space; once that threshold is crossed, files must be destroyed to create room for the new ones. The current state of affairs makes everything more difficult to track down files.

What recommendations would you give to someone considering this product?

It's also quite beneficial because it allows users to access and share their uploaded files from any platform.One of the most apparent advantages about using a cloud service such as Dropbox is that our files remain safe even if our pc isn't. It was the primary reason for selecting Dropbox over other programs.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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