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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Davide A.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Transparent tool to share experiences worldwide

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It serves as the central hub for everyone involved in each project and everyone can see everything in Dropbox Business because it is so integral to our processes. It provides all the storage we need and we share huge files without any problems

What is your favorite aspect of this product?

It has enabled us to accelerate almost all of our workflows. File sync has become faster. The solution offers an easy learning curve for individuals of different cultural and technical backgrounds and provides mobile file access

What do you dislike most about this product?

I want to be able to automatically scan all files before they are sent out to clients to help keep the PCs from running slow under the weight of hefty anti-virus applications

What recommendations would you give to someone considering this product?

Dropbox Business helps team members communicate a consistent message. Users have the flexibility to retrieve documents from mobile devices, and selectively sync so that masses of files aren't saved on their PCs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dominique B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Store files securely in the cloud.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It facilitates teamwork, and the best part is that I can do it from anywhere in the world simply by having a device at hand. The number of files that I can save if the format matters is what makes me always choose it, as is the sharing and The best part is that I can synchronize from my mobile device without being connected to the internet. With AES and SSL/TLS encryption, it is a very secure platform; everything is on the cloud yet protected. If I collaborate with someone on a task and also add them as a user on my account, I may erase them as well as all the papers from another place without their knowledge.

What is your favorite aspect of this product?

DropBox allows me to save all of my huge documents on the cloud and eliminates the requirement for a laptop with a lot of RAM. For homework we maintain all of the data in a folder and we all work from that folder. If there is one more editor to finalize the points, he will undoubtedly have access to all of the starting papers as well as the task documents, allowing him to make changes with ease, with the number of papers I send and receive on a daily basis, storing them on the computer is a ticking time bomb for the hard drive, therefore I love having a location where I can save things and share them anytime I want.

What do you dislike most about this product?

Dropbox Business is a comprehensive platform, small connection issues exist, but I don't believe they are caused by the platform, rather, I believe they are caused by the internet connection. Dropbox Business is not appropriate for peeking at data without authorization. People will frequently have to download and install the data in order to access it, and they will need to obtain the connection from someone who is qualified to view it.

What recommendations would you give to someone considering this product?

Everything is safe in the cloud, so don't stop using it; it works on all sorts of devices as well as on an Internet browser. It may hold any sort of document you wish to include. I'd say it's appropriate for firms who have personnel in diverse locations, don't rely substantially on gadgets, and currently utilize a single service for their cloud data storage space requirements.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Matthew M.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Secure cloud storage space for collaboration.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The security features for protection of the files and data. It gives the admin full control and visibility of the data. Works on multiple devices like computer, mobile or web app. Tracking of sent documents. Big enough cloud storage space to handle all our files. Integration with 3rd party products like Microsoft Office and Google Docs.

What is your favorite aspect of this product?

The ability to collaborate with fellow work colleagues and share essential files and documents. It is very secure so no need to worry about data safety and it gives one full control and visibility over the data.

What do you dislike most about this product?

The pricing. A simultaneous editing functionality would be useful.

What recommendations would you give to someone considering this product?

I recommend it. The product focus on data security while ensuring you have full control over your data. Give it a go.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Dropbox Business Comparisons

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