
What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Enterprise Grade Security Controls
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Data Loss Prevention
Large File Optimization
Electronic Signatures
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews
Charlie S.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jun 2022
Dropbox Business is the best
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox Business is a very easy program, in this it stands out from other programs.
What is your favorite aspect of this product?
My favorite aspect of it is the ease with which several individuals can collaborate on a single platform to access shared data. In addition, they allow distinct folders or documents in a shared place to have varied levels of access.
What do you dislike most about this product?
No easy-to-use actions feature on the web browser version like on the desktop version bothers me. It would simplify functioning if the web browser version was as user-friendly as possible. After becoming acclimated to one platform's functionalities, it's worrying that you won't be able to transfer those talents to the next platform since practically everything changes.
What recommendations would you give to someone considering this product?
It all depends on what your organization needs from a platform like Dropbox, and how much time and money you're willing to invest in it. Other companies in the market may be able to meet your requirements, but if you need something more widespread or want to provide access to several layers of workers, this could be the one for you. As well as being able to control which files or users have access to which folders, having numerous logins and degrees of access is a terrific feature that enhances the platform's structure.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service

Juliane S.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2022
Modern workspace that reduces our busy hours
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
I have experience in this field and have used a variety of tools to handle our projects, but I am impressed that this particular project relieves us of a significant amount of stress. Cuts down on our hectic hours. Something excellent in the product is its security, managing capability, and simplicity.
What is your favorite aspect of this product?
For our organization work, we were searching for a tool that not only allowed us to sync and share files with partners but also provide better features and after implementing it I adore each and everything of the tool. Although it offers a variety of options that make it easier to use, Dropbox is the only service that makes it simpler for us to manage many projects because each partner may modify files in real-time.
What do you dislike most about this product?
I've had to evaluate the optimum setup for my daily file maintenance a few times. The menu may need a refresh to make it simpler to discover the files for what we're looking for. I'd like to highlight a few areas where developers could make improvements. The comments and notes section could be more user-friendly and straightforward.
What recommendations would you give to someone considering this product?
I recommend it since it is a simple software with a low cost. It saves a file to a Dropbox folder, and the program instantly syncs it to any other computers or devices that have access to that folder. I can also use it from any location that has an internet connection, which is convenient; it helps us manage and expand our business.
Pros
- Continually Improving Product
- Enables Productivity
- Saves Time
- Respectful

Geoffrey M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Impressive cloud storage tool with high security.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox Business is a secure cloud file storage service that encrypts all data. It allows us to guide access and exchange documents in the Slack application, which is quite useful for this program's users. Dropbox has a big number of users, which makes it easier to exchange documents with other enterprises and clients. It allows access from anywhere, from a mobile phone or computer, by sending merely a link to share.
What is your favorite aspect of this product?
Using Dropbox Business services means we may save data in the cloud for speedier access from anywhere and on any electronic device. The synchronization of various devices guarantees that the consumer may get the information from anywhere; convenience is the primary link in product satisfaction. It integrates with Gmail and has other combinations with other apps. Dropbox Business is a must-have with our outstanding brand and also with relevant data advertising so everyone can get on with their job because of the ease of access, storage space, and resources to utilize.
What do you dislike most about this product?
I discovered other characteristics that I disliked. For example, numerous versions of the same software might cause problems on systems that do not execute updates. If I change a spreadsheet in Dropbox B. while another user I shared it with is opening it, we may have made another document and it may be produced. It would be useful if there was a mechanism to detect whether people are altering certain documents so that we could avoid accessing them and triggering a data conflict. Sometimes the sync doesn't work well, especially during the initial setup, causing our group's machines to go down until we can go in there and repair it.
What recommendations would you give to someone considering this product?
Dropbox is an excellent resource for preventing laptop crashes, which may result in the loss of days or years of work, and for readily accessing your papers if they do occur. Sharing data using Dropbox is easy, and safety and security are assured. Dropbox Business is appropriate for travel groups, huge picture and video documents, advertising and marketing departments updating information in spreadsheets, people who require access from everywhere, technical skills, and more.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service