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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Charlie S.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Dropbox Business is the best

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a very easy program, in this it stands out from other programs.

What is your favorite aspect of this product?

My favorite aspect of it is the ease with which several individuals can collaborate on a single platform to access shared data. In addition, they allow distinct folders or documents in a shared place to have varied levels of access.

What do you dislike most about this product?

No easy-to-use actions feature on the web browser version like on the desktop version bothers me. It would simplify functioning if the web browser version was as user-friendly as possible. After becoming acclimated to one platform's functionalities, it's worrying that you won't be able to transfer those talents to the next platform since practically everything changes.

What recommendations would you give to someone considering this product?

It all depends on what your organization needs from a platform like Dropbox, and how much time and money you're willing to invest in it. Other companies in the market may be able to meet your requirements, but if you need something more widespread or want to provide access to several layers of workers, this could be the one for you. As well as being able to control which files or users have access to which folders, having numerous logins and degrees of access is a terrific feature that enhances the platform's structure.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Juliane S.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Modern workspace that reduces our busy hours

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I have experience in this field and have used a variety of tools to handle our projects, but I am impressed that this particular project relieves us of a significant amount of stress. Cuts down on our hectic hours. Something excellent in the product is its security, managing capability, and simplicity.

What is your favorite aspect of this product?

For our organization work, we were searching for a tool that not only allowed us to sync and share files with partners but also provide better features and after implementing it I adore each and everything of the tool. Although it offers a variety of options that make it easier to use, Dropbox is the only service that makes it simpler for us to manage many projects because each partner may modify files in real-time.

What do you dislike most about this product?

I've had to evaluate the optimum setup for my daily file maintenance a few times. The menu may need a refresh to make it simpler to discover the files for what we're looking for. I'd like to highlight a few areas where developers could make improvements. The comments and notes section could be more user-friendly and straightforward.

What recommendations would you give to someone considering this product?

I recommend it since it is a simple software with a low cost. It saves a file to a Dropbox folder, and the program instantly syncs it to any other computers or devices that have access to that folder. I can also use it from any location that has an internet connection, which is convenient; it helps us manage and expand our business.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Saves Time
  • Respectful

Geoffrey M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Impressive cloud storage tool with high security.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a secure cloud file storage service that encrypts all data. It allows us to guide access and exchange documents in the Slack application, which is quite useful for this program's users. Dropbox has a big number of users, which makes it easier to exchange documents with other enterprises and clients. It allows access from anywhere, from a mobile phone or computer, by sending merely a link to share.

What is your favorite aspect of this product?

Using Dropbox Business services means we may save data in the cloud for speedier access from anywhere and on any electronic device. The synchronization of various devices guarantees that the consumer may get the information from anywhere; convenience is the primary link in product satisfaction. It integrates with Gmail and has other combinations with other apps. Dropbox Business is a must-have with our outstanding brand and also with relevant data advertising so everyone can get on with their job because of the ease of access, storage space, and resources to utilize.

What do you dislike most about this product?

I discovered other characteristics that I disliked. For example, numerous versions of the same software might cause problems on systems that do not execute updates. If I change a spreadsheet in Dropbox B. while another user I shared it with is opening it, we may have made another document and it may be produced. It would be useful if there was a mechanism to detect whether people are altering certain documents so that we could avoid accessing them and triggering a data conflict. Sometimes the sync doesn't work well, especially during the initial setup, causing our group's machines to go down until we can go in there and repair it.

What recommendations would you give to someone considering this product?

Dropbox is an excellent resource for preventing laptop crashes, which may result in the loss of days or years of work, and for readily accessing your papers if they do occur. Sharing data using Dropbox is easy, and safety and security are assured. Dropbox Business is appropriate for travel groups, huge picture and video documents, advertising and marketing departments updating information in spreadsheets, people who require access from everywhere, technical skills, and more.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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